We are seeking a proactive and adaptable IT Technical Support Technician to join our team on a contract basis. The ideal candidate will be hands-on, tech-savvy, and capable of supporting a variety of IT tasks, including setting up VR headsets, configuring devices via Microsoft Intune, and managing incoming hardware. Position Title: IT Technical Support Technician Location: Hull onsite 5 days a week Duration: 3 months Start Date: ASAP Rate: competitive inside ir35 Key Responsibilities Unbox, configure, and test VR headsets (e.g., Meta Quest, HTC Vive, etc.) Ensure proper connectivity and compatibility with host systems Provide basic user guidance and troubleshooting Enrol and configure devices using Microsoft Intune Apply security policies, application deployments, and compliance settings Troubleshoot Intune-related issues Receive, inventory, and set up laptops, desktops, peripherals, and other IT equipment Perform initial configuration and software installation Maintain accurate records of asset deployment Provide first-line support for hardware and software issues Assist with network connectivity and basic troubleshooting Support ad hoc technical tasks as needed Experience with mobile device management (MDM) platforms Knowledge of Microsoft 365 administration