Job Description
Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBRJob DetailsHead of Business Intelligence & DataHemel Hempstead (Hybrid – min 3 days/ week in office) Annual salary + bonus and benefitsWe’re seeking a data-loving leader with apassion for using insights to make a real difference to our business as Head ofBI & Data. You will play a crucial role in guiding Haven as you transformdata into actionable strategies, enhancing park performance and supportinginvestment planning. We want you to leverage the power of AI and automation toenhance personalisation, forecasting, and guest experiences.
With a focus onclear, accessible insights and smart reporting, you’ll help teams across the businessmake confident, data-driven decisions every dayYour Opportunity:To learn, developand become an expert in a key area of the business by:- Shaping and delivering a clear BI & data strategy that supports business goals, promoting a data-led approach across all areas of the organisation.- Leading the creation of easy-to-use dashboards, KPIs, and reporting tools that give teams the insights they need — from park teams to senior leaders.- Driving data quality, governance, and architecture while partnering with Tech and third-party experts...