Job title: Digital Systems Manager Location: Lisburn Type: Temporary - up to 6 months with possible extension Rate: £21.96 per hour About the Role To provide a specialist technical and business expertise for the diverse range of Digital Line of Business Systems and Services. These services are provided for the management of Line of Business, Operational, Technical and Specialist systems and applications to include hardware, software, training, project management, Digital services and Digital related communication resources. To ensure the effective and efficient provision of support and services, including development and maintenance, of Digital Line of Business Systems in line with NIFRS organisational need. As an integral member of the IT Team, provide a modern, professional and customer focused service to support the vision and mission of NIFRS Key Details * Pay £21.96 per hour * Lisburn * Hours 36.25 per week Responsibilities 1. To provide a specialist technical knowledge and business expertise for the management of Digital Line of Business (LOB) Systems and Services including, but not limited to Finance, HR, Stores, Prevention and Protection, Fleet and Operational Applications. 2. Manage and participate in the development and implementation of NIFRS Digital LOB existing systems and new projects to meet business goals and objectives. 3. Manage the day to day LOB Digital Systems Service Requests and Incidents using a Service Management tool, ensuring SLA standards are in place and met both internally and externally. This includes working with a wide range of external suppliers and internal stakeholders to troubleshoot and resolve issues. 4. Responsible for the management of existing and new systems infrastructure, ensuring compatibility, security and asset management across all IT systems hardware, software and licensing. 5. To participate in formal and informal discussions and meetings with both internal management, staff and external suppliers in relation to tender and quotation responses, contractual services, providing complex technical knowledge for support issues and site demonstrations. Candidate Requirements Possess a Degree level qualification in a relevant subject (e.g. IT, Systems Development) and have at least 2 years' experience in a Systems Manager role. OR Have at least 5 years' experience in a Systems Managers role. Have experience in managing and upgrading IT systems with an ability to troubleshoot advanced technical issues Can demonstrate: a) effective planning, organisation, prioritising skills and attention to detail and the ability to work individually or as a team member; b) effective communication skills (both oral and written) and the ability to provide timely and accurate information; c) the ability to deliver high quality work with excellent attention to detail; d) a customer service orientation. Possess a full, current UK driving licence or have access to a form of transport which enables them to fulfil the full requirements of the job. Please apply with your CV today Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. Skills: Digital Systems Manager Lisburn Full time