Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
WE NEED YOU TO:
* Ensure the smooth and efficient operations of the stockroom, liaising with the DC and Merchandising tean when necessary
* Monitor and manage the store transfers process
* Manage the stock room planning process to help to maximise branch efficiency during normal and peak trading periods
* Ensure stock levels are maintained and issues are communicated to GM
* Ensure the accuracy of the in store stock management system at all times, overseeing the in-transit system ensuring all transactions completed are accurate and within agreed timescales
* Completing stock spot checks to help ensure that the REX stock file is accurate, investigating and reporting identified issues to Stock Audit and GM
* Support in overseeing the smooth running of the BOH Operations by delivering organisational support for the day to day running of the sales floor
* Support in managing and signing off HR Revolution payroll entries and making sure these are inputted and cross-checked in a timely manner
* Manage all customer complaint escalations whilst maintaining and providing a luxury service at all times
* Ensure all security and GDPR procedures are strictly followed and any issues addressed immediately working closely with Head Office when necessary
* Responsible for all customer details held in store ensuring GDPR requirements are met
* Ensure the correct procedures for processing Staff Discount and uniform sales are adhered to
* Manage the stock-take process and stock management process, ensuring stock take result falls within company
* Ensuring all H&S procedures and inductions are adhered to, investigating as necessary and making sure compliance is achieved
* Developing team in all areas of safe working including delivering and logging training
* Support management team to prepare for sale periods
Requirements
* Previous retail management experience
* Strong understanding of fashion trends and brands
* Possess a strong sense of leadership
* Excellent communication skills
* Maintain the ability to stay composed during stressful situations
* Ability to create and sustain great relationships
* Experience in setting team targets and driving sales
* To be immaculately presented and representative of the brand
Benefits
* Competitive basic hourly rate
* Generous bonus structure
* Amazing employee discounts
* Fabulous shoes!
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism