The R ole This role is ideal for someone who wants a hands-on, end-to-end view of how a modern business operates. You’ll sit at the heart of the firm, working across Operations, IT, HR and Compliance and helping keep the business running smoothly as we scale rapidly. You’ll gain real exposure to how a regulated, fast-growing firm functions - from people and systems to process, culture and compliance. You’ll report into the Senior Operations Manager. Hybrid working: this role requires regular in-office presence to support the day-to-day running of Operations. Core R esponsibilities Operations & O ffice M anagement Managing the day-to-day running of the office, including incoming mail, facilities and office operations Answering incoming calls via our main phone line Acting as a central point of coordination across teams Building strong internal relationships and being a trusted, go-to person across the firm Supporting the smooth running of the business as we continue to scale People, HR & L earning S upport Supporting employee onboarding and offboarding Coordinating employee benefits and perks Supporting learning and development initiatives across the firm Helping organise internal training sessions and firm-wide development activity Supporting people-related processes that contribute to a strong employee e xperience IT & S ystems C oordination First-line coordination of IT requests and day-to-day issues Laptop and device coordination (ordering, setup, handover and returns) Supporting new joiners with systems access and equipment Liaising with external IT providers where Helping maintain basic IT and asset registers Compliance & G overnance ( D ay-to- D ay) Running client onboarding processes and completing required checks Ensuring onboarding documentation is accurate, complete and properly recorded Managing day-to-day compliance administration within Operations Maintaining internal processes, records and documentation to a high standard Supporting internal audits, reviews and compliance workflows as needed Events, C ulture & E ngagement Planning and organising team socials, the annual off-site, Christmas party and ad-hoc events Supporting internal initiatives that drive culture, connection and engagement Managing logistics for internal and external events Finance & A dmin S upport Supporting monthly client invoicing processes Handling client communications where Producing leave and reporting data from HR systems Providing additional finance support where needed, with scope to take on more responsibility over time Supporting general business administration as needed What we’re looking for Essential 2 years’ experience in an operations, coordination or business support role Highly organised with strong attention to detail Proactive with the ability to manage tasks independently and follow them through to completion Comfortable managing multiple priorities without losing accuracy Clear and professional communicator, both written and verbal Ability to build strong relat ionships across all levels of the business Comfortable working in a fast-paced, growing environment Confident using modern systems and task / project management tools Preferred experience in: Exposure to a compliance-aware or regulated environment Previous experience within a law firm or professional services environment Organising events and team activities Why join us? We’re great work - and doing it well together. We’ve grown from 4 to 30 people in just a few years and are continuing to scale internationally. Joining now means being part of a business at an exciting stage of growth, where you’ll gain genuine exposure across how a modern firm operates and evolves. If you enjoy working across teams, bringing structure to busy environments and contributing to a business that’s growing quickly - we’d love to hear from you. Who are we? We’re proud to have recently been named one of the Best Places to Work in Professional Services and Consultancy 2025, as well as listed in the Top 100 Places to Work for People Development and Best Places to Work for Women 2025. We’re not a traditional law firm. We combine top-tier legal expertise with a commercial, in-house mindset. Our clients see us as part of their team - not just external advisers. We work with ambitious businesses across the UK, Europe, the Middle East and the US - from fintech and AI to fashion, FMCG and EV - supporting founders, scaleups, VCs and accelerators operating at the cutting edge of their industries. We’re modern, fast-moving and growing - and Operations sits at the centre of how we make that work. What you want to know We're working to continue to build an environment of talented individuals with lots of energy to thrive. Not only do we have a team of ever-growing entrepreneurial lawyers, but we have some pretty good perks too; Competitive salary (We know everyone says this, but we do want the best candidates, so apply, let us know your rate and let's chat) 25 days annual leave, don't worry, bank holidays are on top Day off on your birthday & other significant life events 5 days leave for education a year dedicated annual education budget just for you Private healthcare with Vitality Private Dental care hearing and discounts with Vision Express £350 home setup allowance Worldwide travel insurance, including Winter Sports Annual emergency childcare allowance Half-price gym membership at Virgin Active, PureGym and Nu ffield Health Electric car leasing salary sacrifice scheme saving up to 40% on electric cars Cycle to work scheme saving up to 32% on a bike and splitting your payments over 12 months Access to a tech and home scheme with discounts and 12-month interest-free payment options through partners including Currys PC World, IKEA and John Lewis. There are socials every three weeks if you want to join us, from bars and restaurants to experiences at the F1 Arcade, Gamebox, Fairgame, and many more. lots more.