Business Customer Manager - Plymouth
Currys, Plymouth – Permanent Full Time
About Currys
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Role Overview
As a Business Customer Manager you’ll be accountable for our B2B proposition in-store, leading the creation of an experience our business customers love and helping to meet and exceed all of their technology wants and needs. You’ll coach the team to nurture existing relationships with local business owners and build confidence to develop new ones, delighting in bringing technology to life for our customers and going above and beyond during every interaction.
Responsibilities
* Coaching colleagues to inspire business customers to buy the best products to suit their needs.
* Building a strong network with local businesses, developing new relationships and growing existing accounts.
* Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
* Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
Requirements
* Management experience and a hands‑on style.
* Background in either a retail or B2B environment (or both!).
* Proven coaching skills and a passion for building team confidence and capability.
* A track record of identifying commercial opportunities to deliver KPIs.
* Confident working in a team, approachable and friendly to colleagues and customers.
Benefits
* 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme.
* Performance‑related bonus.
* Product discounts on the latest tech.
* A range of wellbeing initiatives.
We want to make sure you have a fair opportunity to show us your talents during our application process. If you need any additional assistance with your application, please email careers@currys.co.uk and we’ll do our best to help.
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