THE NOMAD WAY
Hospitality is at the core of what we do and who
we are. It’s more than just a job; it’s a path to a career in our industry.
Many of us at NoMad have grown from within these walls and we pride ourselves
on providing these opportunities. We thrive to achieve our vision to be a
thriving hotel combining the best of New York hospitality with London charm.
Our values connect us; our behaviours guide us; and our non-negotiables drive
us.
Welcome to NoMad London
OVERVIEW OF ROLE
A Linen Porter manages the collection, sorting, and delivery of clean
and soiled linens. They ensure linen stocks are maintained and report any
issues with inventory. Responsibilities include operating laundry equipment,
adhering to hygiene standards, and coordinating with housekeeping to meet
luxury standards. Attention to detail, organization, and efficient time
management are key to maintaining high service levels.
EXPECTATIONS:
* The Linen Porter is expected to:
* Collect, sort, and deliver clean and soiled linens
to appropriate areas.
* Monitor linen inventory levels and report
shortages or damage.
* Inspect linens for cleanliness, wear, and
damage before distribution.
* Maintain a well-organized linen storage area.
* Follow health and safety standards and
departmental procedures.
* Coordinate with housekeeping and other
departments for efficient linen handling.
* Operate and maintain laundry and linen
handling equipment properly.
* Address and resolve any linen-related issues
or special requests from guests.
* Be professional at all the times
* Be a positive ambassador of The NoMad
throughout your professional career with us.
* Always adhere to company policies and
procedures, including but not exclusive of; H&S policies, HR policies;
employee handbook.
To role model The NoMad values and bringing them
to life through each and every interaction.
MAIN DUTIES & RESPONSIBILITIES
The main
responsibilities of the Linen Porter are summarised as below; however, the list
is not exhaustive:
* Support the Housekeeping Management team with a range of duties
including the distribution of linen and other products throughout the hotel
* Assist with the general cleaning of guest areas ensuring that they
are clean, free of refuse, well maintained and staged appropriately
* Upkeep and general presentation of guest corridors, linen
cupboards and back of house service areas
* Carry out inventory of linen, goods, and equipment
* Take note of missing supplies and notify the Housekeeping Management
immediately if any discrepancies have been found
* Replenish the Room Attendant cupboard on a regular basis
* Deliver Guest request items to the rooms as per Hotel Procedure.
* Check all goods received against the order made, report
immediately to the Housekeeping Management if there are any discrepancy
* Ensure all the goods are stored following FIFO and health and
safety regulations
* Clean equipment after each use
* Perform regular deep cleaning of all areas of hotel as instructed
* To perform any additional task
required as per business needs.
* Perform all duties with care
towards our guests always ensuring upmost guest satisfaction.
* Interact with guests in a
caring respective and positive manner.
* To always follow H&S and
Standard Operating Procedures.
WHAT WE OFFER
* £750
Refer a Friend Scheme
* 50%
Employee discount in F&B outlets
* Pension
Scheme
* Complimentary
family meal and quality coffee/hot drinks whilst on duty
* Growing
team with great training and progression opportunity
* Paid
break and annual leave
* Good
work/life balance
* Wagestream
* Your
birthday off (paid) after one year of service
* Hotel
discount
* Private
Health Care
* Experience
Stay - Breakfast included
* 5
days of paid sick leave for every rolling 12 months
* Additional
holiday for each completed year of service
* £20 Uber ride when finishing after 1am
Please note whilst we wish we could respond to all applicants, only
those shortlisted will be contacted.