Role: Technical Account Manager
Location: Central London (hybrid)
Base Salary: £85,000-£120,000 DOE, plus performance-based incentives
A leading payments technology company is seeking a Technical Account Manager to strengthen client success and partnership growth post-implementation. This role focuses on enabling enterprise clients and channel partners to optimise payment integrations, improve transaction performance and drive innovation across the fintech ecosystem.
This hybrid position bridges engineering, product, and client success - offering the opportunity to influence both client outcomes and partner relationships across the UK and EMEA.
Key Responsibilities of the Technical Account Manager include:
* Partner with customer success and channel teams to design and deploy tailored payment solutions that meet complex client requirements
* Serve as the primary post-implementation technical resource for APIs, SDKs, and third-party integrations related to payment processing, reconciliation and fraud prevention
* Lead client workshops and produce technical documentation to accelerate platform adoption and empower partner enablement
* Conduct transaction and usage audits, providing insights and reports that inform account strategy, optimisation, and product enhancements
* Collaborate closely with internal development teams, client stakeholders, and partners to deliver scalable, secure and compliant payment solutions
Key Requirements of the Technical Account Manager include:
* 5+ years of experience in technical account management, solution engineering or SaaS implementation within the payments, fintech or financial services sector
* Deep understanding of payment APIs, SDKs, and integration workflows - including card acquiring, alternative payment methods or digital wallets
* Strong problem-solving and communication skills, with the ability to translate business objectives into robust technical solutions
* Experience with REST APIs, SQL, and modern web technologies (JavaScript/React/Python/Postman API preferred)
* Familiarity with payment gateways, transaction routing and compliance frameworks (e.g. PCI DSS, PSD2, or Open Banking) is a strong plus
If you’re passionate about empowering enterprise clients and partners through innovative payments technology and technical excellence, apply now for immediate consideration!