Business Analyst - RPA Space Location: London Are you a proactive and analytical Business Analyst with a passion for driving digital change and have worked in the RPA space before? An exciting opportunity has arisen to join a dynamic Digital Transformation team on a 6-month contract basis. You will play a pivotal role in supporting an ambitious programme of work focused on automation, AI, and improving customer experiences. This is a fantastic chance to make a tangible impact by helping to reshape services and deliver innovative, business-focused solutions. Key Responsibilities: Support the delivery of a wide-ranging Digital Transformation Programme through detailed analysis and solution design. Conduct research and analyse statistical data to identify trends and inform decision-making. Map customer journeys and design and document new work-streams and process flows. Facilitate and lead workshops, taking responsibility for the production of high-quality outputs including minutes, actions, and business requirements. Collaborate with the Digital Transformation team to translate workshop outputs and process maps into user stories. Work closely with RPA Developers to complete project documentation in line with the Intelligent Automation Team's standards. Gather information on service area requirements through interviews, document analysis, workshops, and workflow analysis. Identify opportunities for service improvement by analysing complex data to diagnose the root cause of business problems. Produce high-quality, evidence-based reports and statistical analyses. Proactively communicate and collaborate with all stakeholders to interpret business needs and functional requirements. About You: You must have worked as Business Analyst on a RPA project before and your CV must outline this in detail Demonstrable experience in researching, collecting, interpreting, and analysing data. Excellent analytical and problem-solving skills with critical awareness. Strong IT skills, including proficiency in Excel. Exceptional written and oral communication skills. Excellent interpersonal, influencing, and negotiating skills. The ability to work independently, manage your own workload, and prioritise effectively. Proven experience in analysing and documenting complex workflow processes. Experience in translating customer needs into service design using techniques like customer journey mapping. If you are a talented Business Analyst who has worked in the RPA space before looking for your next contract opportunity and are eager to contribute to a significant digital transformation, we encourage you to apply! Keywords : rpa, robotic, robot, bots, automation, business, system, systems, analyst, consultant, process, qa, uipath, blue, prism,