We are looking to recruit a Head of Sales for our Docklands and City office.
Key Responsibilities:
Branch & Commercial Performance
* Drive the office to achieve and exceed monthly and annual branch targets.
* Take full accountability for profitability and market share growth
Client & Customer Management
* Deliver a highly professional experience across all estate agency activities, including market appraisals, property listings, negotiations and sales progression, in line with company standards.
* Use data, client feedback and market insights to provide weekly progress updates, offering clear advice to support a smooth and successful transaction.
Team Leadership & Development
* Conduct monthly performance reviews for every team member, recognising achievement, challenging under‑performance and identifying training and development needs.
* Lead by example with conduct, presentation and professionalism that positively reflects the company.
Compliance & Quality Assurance
* Ensure all activity meets required service standards, company processes and legislative obligations.
* Maintain accurate and compliant documentation for new instructions, including agency agreements, AML checks, fact finds and other relevant forms.
Marketing & Property Presentation
* Oversee and maintain high‑quality marketing materials for all properties, ensuring brochures, floor plans, photography and pricing are always current and compelling.
Recruitment & People Management
* Lead the recruitment process for the branch, ensuring the attraction and selection of high‑calibre talent.