Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
Job Title: Interim Head of Digital Operations
INSIDE IR35
Day Rate - £500 per day
Duration: 3-4 months (initial)
Location: London, 2 Days Per week
Start: ASAP
Overview
We're seeking an experienced Interim Head of Digital / IT Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment.
This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change.
Key Responsibilities
* Provide interim leadership across IT Operations, covering infrastructure & Systems
* Own the stability, performance, and security of a predominantly Azure-based cloud estate
* Lead and support teams across:
* Cloud Infrastructure (Azure)
* Systems / Enterprise Applications
* Service Operations / IT Support
* Assess current operating model and implement quick-win improvements to enhance reliability and efficiency
* Drive incident, problem, and change management maturity
* Ensure robust governance, monitoring, and reporting across services
* Partner with senior stakeholders to align operations with wider digital and transformation objectives
* Manage third-party vendors and service providers, ensuring delivery against SLAs
* Support ongoing or planned cloud optimisation / migration initiatives.
Key Skills & Experience
* Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred)
* Strong background in cloud-first environments, particularly Microsoft Azure
Deep understanding of:
* Infrastructure operations (cloud & hybrid)
* IT service management (e.g. ITIL frameworks)
* Track record of stabilising or transforming underperforming operations
* Comfortable operating in ambiguous, fast-paced environments with immediate impact expected
* Strong stakeholder management - able to engage at exec level and translate technical issues into business impact
* Experience managing third-party vendors and outsourced services
Desirable
* Familiarity with security and compliance frameworks in cloud environments
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared