Digital Communications Officer Location: Home-based with occasional travel to Memorial House, Coalville, Leicestershire and other locationsHours: 35 hours per week, working Monday to FridaySalary: £31,295 per annum (People & Strategy RFJ 4)Contract: Permanent About us Emh group is one of the largest providers of affordable housing, care and support services in the East Midlands, with a strong track record of helping people and communities thrive. We are proud of the positive impact we make by creating safe, sustainable communities and delivering services that genuinely improve lives. Diversity is one of our core values and we support a number of colleague network groups. We are also proud to be a Disability Confident employer, committed to creating an inclusive workplace and supporting people with disabilities and difference to thrive. We welcome applications from all regardless of race, faith, age, sexuality, gender identity, neurodivergence or disability, and if there is anything we can do to make the application process more accessible to you, please let us know. About the team – and why now is such an exciting time to join This is an exciting time to join emh Communications team. We’re strengthening how we connect with residents, colleagues, and stakeholders, and as part of this, we’re growing the team and creating three brand-new roles: Digital Communications Officer Internal Communications Advisor External Communications Officer This growth reflects the importance we place on clear, engaging and accessible communications and gives you the opportunity to help shape a new, collaborative team from the ground up. You’ll join at a key moment, helping to establish ways of working, develop channels and make a real impact across the organisation. The role As our Digital Communications Officer, you’ll play a central role in delivering high quality, customer-focused digital communications that support our services and strengthen our reputation. You’ll manage and develop our digital channels including our website, intranet and social media ensuring content is clear, accessible, up to date and aligned with our values. Working closely with colleagues across the organisation, you’ll turn complex information into engaging digital content that works for our diverse audiences. This is an ideal opportunity for someone who enjoys combining creativity with insight, and who wants to be part of a growing, supportive communications team where ideas and innovation are encouraged. About you We’re looking for someone who: Has experience managing digital platforms such as websites, intranets and social media channels Is a confident, adaptable writer with the ability to tailor content for different audiences Understands the importance of accessibility and inclusive communication Enjoys working collaboratively and building strong relationships across teams Is curious, proactive and keen to help develop new ways of working in a growing team Experience in housing, the public sector or a not-for-profit environment is welcomed but not essential. Our values Our values are important to us, and we’re looking for people who can help us live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence. Company benefits Our package includes: Competitive salary Contributory pension scheme Health cash plan – BHSF 39 days’ annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time) Flexible working A wide range of training and development opportunities (we are an Investors in People accredited organisation) For further information about the role, please see attached Job Description and Person Specification. Key dates Closing date: Friday 29th May 2026 at 23.59. How to apply Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document). Please note: we may close these vacancies earlier than the advertised deadline if we receive a high volume of applications. We therefore encourage you to apply as soon as possible to avoid missing out. We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.