Warehouse Shift Manager
Take operational leadership and budget responsibility for managing a safe and efficient warehouse operation, helping achieve operational standards and meet agreed service level agreements.
Responsibilities
* Demonstrate an active leadership style, taking full responsibility for driving an engagement culture in your area of responsibility
* Deal with HR processes in a timely manner, following the correct process and leveraging appropriate support when required
* Understand the root causes of performance results and set actions with your direct reports and Operations Manager for improving the results
* Act as the first point of contact for the customer regarding site operation matters and build a good relationship to develop trust and ensure strong engagement
* Ensure appropriate communication, understanding and compliance with all relevant DHL policies
* Understand health and safety related risks in your area, take actions to eliminate or minimise these risks according to an agreed plan
Qualifications
* Coaching and active listening skills
* Ability to drive standards within the direct team
* Ability to manage change processes
* Minimum 4 years of warehouse management experience
* Operations experience managing a team
* Customer facing experience is an advantage
Benefits
* Free parking and on‑site canteen
* Generous pension scheme
* Free confidential 24/7 GP consultations
* Hundreds of retail and lifestyle discounts
* Financial wellness support
Successful candidates must undergo a basic Access NI check; a criminal record will not necessarily be a bar to obtaining a position. The company's data handling and storage policy is accessible via the application form, or we can send a copy on request. The company's ex‑offender's policy is available on request.
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