We are seeking an experienced Vehicle Damage Assessor to join our team. This role involves evaluating vehicle damage and sending insurance approved estimates through systems like Audatex, GT Motive and bodyshop management systems and the ideal candidate must hold their VDA accreditation. The role will also include ordering parts providing excellent customer service. The successful candidate will play a vital part in ensuring efficient vehicle repairs and maintaining high standards of client satisfaction. The position offers an opportunity to develop specialised skills within the automotive repair industry while contributing to a dynamic team environment.
Responsibilities
Conduct thorough assessments of vehicle damage to determine repair requirements and costs.
Manage parts inventory, including sourcing, ordering, and organising vehicle parts efficiently.
Upsell additional services or parts where appropriate to maximise customer satisfaction and business revenue.
Liaise with repair technicians and suppliers to ensure timely availability of parts and smooth workflow.
Maintain detailed records of assessments, parts orders, and customer interactions in accordance with company procedures.
Ensure the parts department is kept clean, organised, and compliant with health and safety standards.
Qualifications
Proven experience in vehicle assessment, automotive repairs, or a related field is desirable.
Strong customer service skills with the ability to communicate effectively with clients and team members.
Organised with the ability to manage multiple tasks efficiently under pressure.
A proactive attitude with a keen interest in automotive technology and repair processes. This role offers an engaging opportunity for individuals passionate about vehicles and customer service, seeking to develop their expertise within a professional setting.
30-40 hours - Monday - Friday - Rate of pay is depending on experience.
Monthly bonus is also paid if business meets required targets
30 days holidays per annum & uniform provided after 3 month probation period.
Job Types: Full-time or Part-time, Permanent
Work Location: In person
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