Pest Control Technician - Team Leader
Location: Dagenham
Pay Rate: £22.54 per hour PAYE / £29.42 per hour Umbrella
Hours: 8am - 5pm, Monday to Friday
Contract Type: Temporary
Employer: Adecco, recruiting on behalf of Barking & Dagenham Council
About the Role
Barking & Dagenham Council are seeking an experienced and highly skilled Pest Control Technician - Team Leader to oversee and coordinate their borough-wide pest control services. This is a fantastic opportunity for an experienced pest control professional with strong leadership skills, expert technical knowledge, and a passion for delivering high-quality public services.
In this frontline role, you will supervise a team of Pest Control Technicians, manage stock and equipment, oversee service delivery, and carry out specialist pest control treatments across domestic and commercial settings. You will also play a key part in developing the service, ensuring compliance with legislation, and maintaining the highest health and safety standards.
Key Responsibilities
* Lead, supervise, and coordinate a team of Pest Control Technicians delivering services across the borough.
* Carry out surveys and treatments for rodent, insect, and avian pests in line with BPCA standards and Council service requirements.
* Allocate daily workloads based on appointments and service requests received from the call centre.
* Manage pest control stores, including stock allocation, ordering supplies, and maintaining accurate inventory records.
* Respond to customer enquiries, complaints, and service requests, ensuring high-quality communication and customer care.
* Produce pest control guidance, fact sheets, and information for residents, businesses, and internal teams.
* Conduct risk assessments, COSHH assessments, and health and safety inspections for the service.
* Undertake complex or specialist pest control treatments, including the safe use of air firearms and ensuring appropriate liaison with the Metropolitan Police.
* Maintain records of all work using relevant property database systems.
* Ensure safe maintenance, storage, and allocation of all pest control equipment, PPE, chemicals, and firearms.
* Work in challenging environments, including lofts, confined spaces, watercourses, and verminous areas.
* Carry out pest proofing, fumigation, and emergency call-out work as required.
* Support development and promotion of the pest control service alongside the Commercial Services Business Team.
Management Responsibilities
* Direct line management of five Pest Control Technicians.
* Supervise contractors delivering pest control or related works.
* Set objectives, conduct appraisals, manage attendance, wellbeing, performance, recruitment, and training.
* Foster teamwork, innovation, and continuous improvement within the service.
* Ensure confidentiality, professionalism, and adherence to Council policies at all times.
Essential Qualifications & Experience
* RSPH Level 2 in Pest Management (or equivalent).
* At least 10 years' field experience in pest control.
* Strong technical knowledge of rodent and insect pests, treatment methods, legislation, COSHH, risk assessments, and site surveys.
* Experience leading or supervising a pest control team.
* Pest Control Air Weapon Licence (or willingness to obtain).
* Full UK driving licence.
* Experience working with BPCA standards and delivering high-risk treatments.
Additional Requirements
* Ability to work at height, in confined spaces, and in environments exposed to pests and potential infection risk.
* Willingness to work out of hours as required (TOIL/overtime applies).
* Up-to-date vaccinations, training, and health screening due to exposure risk.
* Strong communication skills and the ability to liaise effectively with residents, businesses, elected Members, and partner services.
What We're Looking For
* Technically skilled and confident in delivering complex pest control treatments.
* A strong leader who can motivate, support, and guide a busy frontline team.
* Customer-focused with excellent communication and problem-solving ability.
* Organised, proactive, and able to manage a varied workload across the borough.
* Committed to maintaining high standards of health & safety, compliance, and service delivery.
Adecco Group UK & Ireland is an Equal Opportunities Employer.
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