The Elms Surgery is looking for a part-time surgery receptionist preferably with EMIS knowledge for approx 10-12 hours per week. This role requires a calm persona, attention to detail, caring attitude, working as a team and the ability to multitask and work well under pressure. The reception team is exceptionally supportive and we are looking for a person who will fit into the practice 'can do' attitude.
Key Responsibilities
* To ensure all visitors and telephone callers are greeted in a caring and professional manner
* Processing requests for appointments and ensuring callers are directed to the appropriate healthcare professional
* Computer data entry, scanning data, and entering data.
* Answering phone calls and greeting patients face to face
* Booking/cancelling appointments
* Registering new patients
* Patient queries
* Processing repeat prescriptions
* Monitoring and actioning surgery emails
* Supporting the COVID Vaccination response
* Managing difficult patients
* Supporting the wider team in the day to day running of the practice
* Experience in clinical system EMIS or working in a doctors surgery is required.
You may be required to cover upcoming absences and holiday which could be ongoing throughout the year, we work 2 sessions per day, 8am-1.30pm & pm Monday - Friday. Please only apply if these shifts meet your availability.
Please attach a current CV and covering letter to apply.
Job Type: Part-time
Pay: £12.26 per hour
Benefits:
* Free parking
* On-site parking
Experience:
* Medical Receptionist: 1 year (preferred)
Work Location: In person