Job Description
Your new companyA leading real estate and property development organisation whose purpose is to create and manage sustainable properties which deliver strong outcomes to their stakeholders on a long-term basis. They develop and own some of the most high-quality campuses across central London and pride themselves on their ambitious, innovative and sustainable projects throughout the country. Your new roleA Smart Adoption Manager is required to join the organisation to work closely with clients to focus on adoption of Smart building technologies, including MyPass, MyBuilding and other smart platforms across deployed buildings. The Smart Adoption Manager will also shape and define the evolving catalogue of demised and data-driven smart services, working with Leasing, Asset Management, Storey and Property Management teams to bring clarity, viability and commercial insights to new offerings. The Smart Adoption Manager will be required to work directly with on-site teams, Technical Service Managers and Property Management leadership to embed digital access as the default Operating model. They will translate smart platform capability into day-to-day user behaviours, ensuring frictionless and confident usage across the portfolio. The role will also include developing simple guidance, playbooks, escalation routes and support materials that make digital adoption intuitive and repeatable.What you'll need to succeed
* Experience of driving adoption of smart buildings technology
* Strong customer-facing experience with the ability to build trusted relationships
* Business Analysis mindset with strong problem-solving and requirement-gathering skills
* Background in customer success or similar stakeholder-centric roles
* Experience liaising with product vendors
* Supplier management experience
* Good understanding of smart buildings, IoT platforms and/ or digital access technologies
What you'll get in return
* Basic salary up to £80,000
* Discretionary bonus (up to 20%)
* Free shares
* 15% non-contributory pension
* Several other excellent benefits
* Hybrid working
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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