Application Deadline: 10 June 2026
Department: Marcomms
Employment Type: Permanent - Part Time
Location: The Grange
Compensation: £25,200 - £25,900 / year
Description
Copywriter – Marketing & Communications
Responsible to: Content and Storytelling Lead
Based: Hybrid (avg 1‑2 days in office) The Grange, Saunderton, Princes Risborough
Contract: Permanent, Part Time (24.5 hours per week)
We are looking for a talented Copywriter to create compelling, supporter‑focused copy that supports our marketing and communications activity, including our bi‑annual supporter magazine, Hearing Link services outreach, and various multi‑channel marketing initiatives such as volunteer recruitment and deaf awareness campaigns. You will bring the work of Hearing Dogs for Deaf People to life, through clear and emotionally engaging copy that tells our story and inspires supporters to stay connected and feel valued.
Working in the Creative Strategy team, you will work closely with the Content and Storytelling Lead, Associate Director of Creative Strategy and their respective teams to deliver high‑quality copy across a range of channels and campaigns.
Overview
* Working as part of the Performance Marketing & Communications division, you will create engaging, creative copy to support marketing and communications activity, promoting our services to people with hearing loss and helping to attract, retain and engage new and existing supporters.
* Reporting to the Content & Storytelling Lead, you will work as part of a small but busy team on a wide range of public‑facing communications that tell the story of the Charity, the people with hearing loss we help, and our incredible dogs.
* You will be confident crafting impactful brand messaging that inspires support for the charity, including producing high‑quality magazine content, community fundraising event content, and any other type of copy that will help tell our story.
* You will have a strong grasp of the importance of consistency of tone, be able to adapt your writing style for the audience you are writing for while staying true to our house style, and you’ll have a strong creative flair and excellent copywriting and proofreading skills.
* Support our roster of freelance copywriters, providing proofreading, constructive feedback and guidance to ensure all work reflects our in‑house tone of voice.
* Support the Individual Giving Copywriter with fundraising copy where required.
* You will work on a range of marketing and communications activity across the Charity, building good relationships with different teams and with the deaf people the charity exists to support.
Key Responsibilities
* Produce compelling brand marketing and communications copy across all Hearing Dogs’ marketing and communications channels, delivering on messaging and organisation‑wide campaigns across our website, email, social media, paid digital, SEO, print materials, OOH and media channels.
* Work with the wider Creative team to produce the majority of the written content for our bi‑annual 28‑page supporter magazine, including interviewing case studies to maximise the strength of our appeals.
* Create clear, engaging copy that promotes our Hearing Link services to people with hearing loss, encouraging them to access the support available.
* Write communications materials that increase public awareness of the emotional and practical impacts of hearing loss and build confidence in how to support those affected.
* Write copy that helps drive volunteer recruitment, including engaging volunteering stories across owned channels and earned media.
* Write compelling copy for our community fundraising events including web copy, email sequences and supporter packs, inspiring supporters to engage with and maximise the impact of their community fundraising activities.
* Write/proofread core internal documents including annual reports and impact reports.
* Help upskill colleagues in copywriting and champion best practice across the organisation, including running training sessions and creating clear writing guidelines.
* Produce any other written content for use in communications and marketing materials as required by the Content & Storytelling Lead.
* Undertake any other activities as required by the Content & Storytelling Lead, including occasional work during unsociable hours or weekends, and possibly attending events.
Skills, Knowledge and Expertise
Qualifications and Training
* Desirable: Formal training or a qualification in an appropriate subject (e.g. copywriting, creative writing, PR, communications, or marketing)
Previous Experience
* Essential: 2+ years of experience in a similar copywriting role
* Desirable: Experience of a similar role within the charity sector
Skills/Abilities/Knowledge
* Essential: A sound understanding of the importance of storytelling, particularly in the charity sector
* Excellent copywriting and proofreading skills
* Strong brand knowledge and ability to apply organisational brand framework and story effectively
* Ensure all written content fits our house style and tone of voice
* Build good working relationships and put people at ease when their stories are being told
* Prioritise and work proactively under your own initiative in a changing environment with tight deadlines
* Excellent communication skills, both verbal and written, with a passion for storytelling
* IT competency with all Microsoft packages
Attitude and Approach
* Essential: Happy to take on a wide range of copywriting tasks to support the Charity’s fundraising activity
* A supporter‑first approach ensuring all supporters always have the best possible experience
* ‘Hands‑on’ approach and flexible ‘can do’ proactive attitude
* Collaborative with a wide range of staff, teams and volunteers
* A positive and energetic approach to work
Personal Attributes
* Essential: Professionalism and kindness
* Approachable and calm under pressure
* Able to prioritise effectively and manage conflict and competing interest groups
* Desirable: Diplomacy and tolerance
Additional Requirements
* Has a full, clean UK driving licence
* Ability and willingness to work flexibly
Benefits
* Employee Assistance Programme
* Death in Service Payment
* Annual leave enhancements recognising long service
* Day off for your birthday
* Defined contribution group personal pension plan
* Enhanced sick pay
* Enhanced maternity, paternity and adoption pay
* Eye care
* Hearing tests
* Learning and Development opportunities
* Discounts on merchandise at Hearing Dog gift shops
* Pet Dog Policy
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