Job title: Branch Administrator
Location: Banbury
Salary: £13,529.71 (20 hours)
Hours: Part time hours (20 hours per week) Flexible in agreeing working patterns, provided that 20 hours are completed between Monday and Friday within the core hours of 9:00am – 5:00pm Contract to include 1x evening on call per week (included in salary) and to be available for 1 weekend per month which will be paid in addition to salary.
We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.
Prestige Nursing & Care, an established name in the provision of high quality specialised care services has provided home care for over 80 years across England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.
We are looking for a dynamic Administrator with solid administration skills, experience of using Microsoft and the ability to proactively drive and support our busy staff teams, these skills matched to a flexible, enthusiastic and can-do attitude will quickly see the right applicant assist us in developing our offerings to an enhanced level.
You will be assisting and supporting your Branch Manager in ensuring that key business and compliance targets are met around key requirements such as recruitment processes, onboarding processes, training bookings, compliance paperwork etc
As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business.
We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.
ROLE PURPOSE
The role of Administrator is always to promote Prestige Nursing & Care as well as ensuring that the utilisation of nursing and care resources is both maximised and aligned with client requirements within defined quality, compliance and safety standards.
The success of this role will be measured by:
· Business KPI targets are achieved
· Effective management of branch administrative processes
· Management of the office organisation including ordering and implementation of systems for filing and archiving
· Forming strong relationships with the Carers
MAIN RESPONSIBILITIES
· Answering calls, directing calls
· Booking training
· Supporting carer compliance
· Filing and office organisation
· Stationary ordering
· Archiving
· Maintain agreed schedules within agreed targets
· Maintain accurate records
· Maintaining great relationships with existing clients and carers
· Prepare ad hoc reports as and when required
· Recruitment processes are scheduled and managed
· Supporting with the pre-screening, onboarding and compliance of new carer colleagues
GENERAL RESPONSIBILITIES
· Support with the day-to-day responsibilities of the team when required
· Be a champion for internal customer service
· Do any other reasonable things your manager needs you to do
Your benefits will include:
1. Competitive salary.
2. 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years’ service. (Based on a full time position)
3. An additional paid day off for your birthday.
4. Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
5. Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
6. Annual leave purchase (ALP) scheme to provide more time off during the year.
7. Cycle benefit scheme to support healthier more sustainable travel choices.
8. Blue Light Card & Health Service Discounts to help save money on your spending.
9. Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
10. Career development and training to help you achieve your potential.
In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC.
Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.
As a private provider of home care in the UK, Prestige Nursing & Care is not affiliated to the NHS, as such we are unable to sponsor or take over sponsorship of any employment visa at this time.
All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.
We reserve the right to close this position early.
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