What you’ll be doing
• Accountable for leading the delivery of project(s), programme or portfolio that are large, complex and represent significant benefit / risk to our customers. The delivery will be highly visible and recognisable.
• Manages project risk for BT and customers with an ability to use and adapt recognized project management methods and processes depending on elements of the risk profile and governance needs.
• Ensures the PMO and resourcing functions have clear line of sight of upcoming demand and contract requirements.
• Act as a customer champion. Establishes customer needs, uses operational and technical expertise to deliver brilliant experiences by resolving customer issues and delivery quality and timeliness.
• Understanding the customer business context and the impacts the programme has on successful business outcomes.
• Works in collaboration with the Practice and Hub Managers, and the Client Services team to ensure consistent delivery to customers.
Skills You'll Need
• Experience of delivering a broad range of IT and network technology. Ideally this should be in a range of industry sectors.
• Experience of delivering projects with complex budgets of £1 million to £20 million including professional services resource, hardware etc.
• Highly developed project management skills with experience of delivering technical solutions to customers.
• Commercially and financially astute and able to seize opportunities to improve profit or new business.
• Great stakeholder management skills. Ability to work with multiple internal and external partners to deliver great outcomes for our customers and business.
• Negotiation, communication and decision-making skills.
• Ability to connect with our customer and grasp the challenges faced by their business.
• Ability to interpret Commercial Contracts and identify area of risk / opportunity.
Benefits
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.