Business Support Assistant Location: County Hall, Usk, NP151GA Start Date: ASAP Contract Duration: 5 Months Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £ 13.69 per hour Job Ref: OR16044 Job Responsibilities Handle safeguarding referrals and input them into the system quickly and accurately. Manage incoming and outgoing correspondence professionally, including letters, emails, and verbal communications. Store and manage paper and electronic records correctly. Respond to Data Protection Subject Access requests (DSARs). Perform administrative tasks like photocopying, scanning, and booking rooms and transport. Update and validate databases during system transitions. Schedule meetings, manage diaries, and send invites and minutes. Maintain supplies and stock control. Conduct file audits to ensure proper documentation. Handle petty cash transactions and monitor expenditure. Provide professional service for incoming calls and record messages accurately. Raise serious issues with Senior Managers. Attend Digital Champion meetings and share information with the team. Build trust through open communication and gather customer feedback for service development. Create and maintain children's records, ensuring compliance with statutory guidelines. Support and train colleagues and social work teams on system use. Assist with recruitment and general administration tasks. Help with training and supporting new starters and colleagues. Person Specifications Must Have: Strong admin and customer relations experience. Ability to handle complex and simple tasks. Proactive with attention to detail. Team player with a can-do attitude. Strong IT and system skills. Nice to Have: Experience in supporting training and development. Willingness to go the extra mile to complete tasks efficiently. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed