Overview
Head of UK Hosted Software Platform at Motorola Solutions. Hybrid role requiring visits to Rugby and Coventry sites; candidate should reside within commuting distance.
Responsibilities
* Own and manage the base physical hardware within our data centres (servers, switches, firewalls, storage, etc.).
* Oversee networking, routing, firewalling and traffic management within the hosted platform.
* Manage ingress/egress routes into the hosted platform (third party private circuits, internet connections, VPNs, etc.).
* Ensure security and accreditation of the hosted platform, including maintaining annual IT Health Check (ITHC) and national accreditations.
* Maintain uptime and performance of the base platform (hardware and network) to meet customer expectations for mission-critical systems.
* Maintain technical documentation for the hosted platform.
* Manage the 24/7 on-call rota for the team.
The Head Of UK Hosted Software Platform Will
* Manage a team of infrastructure and network engineers responsible for the base hardware platform and network infrastructure.
* Actively liaise with owners of hosted applications (Mobile Data, Emergency Call Handling, etc.).
* Collaborate with the Motorola Solutions UK service desk and resolver teams.
* Engage with key stakeholders from Motorola Solutions (Product Managers, Deployment Managers, Product Directors, etc.).
The Head of UK Hosted Software Platform will report directly to Director-level within Motorola Solutions.
Basic Requirements
* High level of communication skills – written and verbal.
* High level of technical competency.
* Ability to organise, delegate and mentor.
* Diplomacy and interpersonal skills to work with peers and support customer engagements.
* Calm under pressure with the ability to manage major incidents or outages.
IMPORTANT This role requires security clearance; you must be able to attain SC and NPPV3 clearances to be eligible for this role.
Mandatory
* 10+ years industry experience.
* Strong track record of architecting, delivering and operating large hosted platforms and data centres.
* Strong understanding of networking and routing technologies with resilient, fault-tolerant design for high availability.
* Strong understanding of virtualization (e.g., VMware) and containerization (e.g., Kubernetes/Docker).
* Experience leading teams of infrastructure and/or network engineers.
* Experience operating within ITIL processes (service design, service operation, change management).
* Experience owning security, penetration testing, IT Health checks and security certifications.
Desirable
* Formal degree in Computing Science, Network Engineering or equivalent experience.
* Professional certifications (networking, ITIL, cybersecurity, Microsoft, etc.).
* Experience managing and operating high availability mission-critical solutions (99.95%+).
* Experience with HPE server/storage hardware.
* Experience with VMware virtualization.
* Experience with Check Point, Fortinet or NSX-T.
* Experience with Microsoft Server, Microsoft SQL Server, etc.
Benefits and Other Information
* Competitive salary and bonus schemes.
* Two weeks additional pay per year (holiday bonus).
* 25 days holiday entitlement + bank holidays.
* Attractive defined contribution pension scheme.
* Employee stock purchase plan.
* Life assurance.
* Enhanced maternity and paternity pay.
* Career development support and learning opportunities.
* Employee health and wellbeing support (EAP).
* Carbon neutral initiatives/goals and CSR activities including volunteering days.
* Well-known company discount scheme.
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
We are proud of our people-first and community-focused culture. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
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