Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers.
We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You will be responsible for ensuring customers have a brilliant experience when shopping with us—whether they order in store or online.
While no two days are the same, a typical day at work may include:
1. Leading the team to achieve excellent results and maintain high standards in the shop
2. Driving high performance through recruitment, training, development, and colleague engagement
3. Monitoring wage controls, waste management, and customer service standards
4. Getting involved in food preparation and serving customers
5. Ensuring the shop is clean, well-stocked, and welcoming
What we can offer you
* Colleague discount of up to 50% on Greggs products for you and a family member
* Free hot drinks during your shift
* Paid breaks to recharge
* Sharing 10% of our profits with colleagues
* Health and Wellbeing App with Remote GP and Physiotherapy services
* Holiday entitlement that increases with your career progression
* Share plans to help you save and invest for the future
* Pension scheme with contributions matched up to 7%
* Confidential employee assistance app and helpline for wellbeing support
* Long service awards celebrating career milestones
* Savings and discounts for shopping, leisure, and wellbeing
About you
If you have experience as a Supervisor or Line Manager, with a track record of delivering excellent customer service in a food-on-the-go or retail environment, this role could be ideal for you.
You should also support an inclusive culture—valuing diversity and promoting a welcoming environment. If you have developed teams and championed inclusivity before, you’ll fit right in. Apply now and take the next exciting step in your career!
About us
At Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone is welcome at Greggs. We aim for all colleagues to feel valued and authentic at work. Learn more about us: Greggs Careers | About Greggs.
* Salary: £32,939 plus additional commission (eligibility applies)
* Frequency: Annual
* Job Reference: greggs/TP/4784/41782
* Contract Type: Permanent
* Contract Details: Shift pattern and availability can be discussed at interview
* Closing Date: 05 May, 2025
* Job Category: Retail
* Business Unit: Retail
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