Overview
Online Education Operations Manager role at University of Exeter.
This new full-time post is available immediately on a permanent basis. This role offers the opportunity for hybrid working – some time on campus and some from home.
Base pay range
Education and Academic Services
The starting salary will be from £50,253 on Grade G, depending on qualifications and experience.
Summary of the role
The University of Exeter is expanding its online education portfolio as part of our 2030 Strategy. We are seeking a dynamic Online Education Operations Manager to help lead this transformation and ensure our Centre for Online Education delivers a high-quality, market-led portfolio.
Reporting to the Assistant Director, Education Portfolio Development, you will oversee the operational delivery of our online portfolio. You will work collaboratively across faculties and professional services, managing resources, budgets, and pipelines to ensure new programmes move smoothly from concept to market. You will play a pivotal role in shaping the future of our online education, ensuring operational excellence and an outstanding student experience.
We’re looking for a confident and ambitious professional with a proven track record in operational management and matrix leadership. You will be adept at motivating and inspiring others, building strong partnerships, and navigating complex challenges to deliver results on time and within budget.
This is a rare opportunity to be part of a transformative project with real impact – helping the University of Exeter deliver accessible, innovative, and high-quality online education to learners worldwide.
Please ensure you read the Job Description and Person Specification for full details of this role.
Key responsibilities
* Oversee the operational delivery of the online portfolio, working with faculties and professional services
* Manage resources, budgets, and pipelines to move programmes from concept to market
* Collaborate across teams to ensure operational excellence and an outstanding student experience
* Lead and develop teams in a matrix leadership environment
Qualifications and experience
* Proven track record in operational management and matrix leadership
* Experience coordinating cross-functional teams and managing budgets
* Strong partnership-building and stakeholder management skills
Further information
Please contact Dr Gillian Auld, Assistant Director, Education Portfolio Development, g.auld@exeter.ac.uk.
Application details
The deadline for applications is 23:59 on 17 September 2025.
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