About The Role
About The Role
Location:
Field Based/ Flexible
Reports To:
Site based Team Leader/s
Direct Reports:
Security Manager
Primary Purpose:
1. Create a secure environment, in which our customers, their employees and visitors are able to thrive.
2. Provide cover at short notice for officers sickness and holiday cover.
3. Promote confidence with every customer, colleague and stakeholder through effective decision making, communication and professional security standards.
4. Follow Assignment Instructions, Risk Assessments and customer policy at all times.
5. Respond in an effective manner to incidents, alarms, events, escalating to the Emergency Services, the Customer and the Security Operations Centre, as appropriate.
Key Responsibilities:
6. Ensure that colleagues, customers and the public have a positive experience when engaging with Security.
7. Complete planned rota and agreed shifts to provide security cover to meet customer needs.
8. Utilise TRACKTIK to complete patrols and reporting of incidents/ alarms.
9. Promote a culture of safety, awareness of H&S risks and accident/ near miss reporting.
10. Secure the property of customers, employees and visitors secure at all times.
11. Prevent unauthorised access to site, whether by a person, vehicle or object.
12. Respond to unplanned events or incidences promptly, following the process and procedures outlined in the site Assignment Instructions.
13. Deliver excellent customer service at all times.
14. Engage with training & development activity provided, ensuring you have the skills to complete your tasks.
Keyboard Shortcuts
15. F9 - Move focus from the edit area to the Footer Toolbar
16. F10 - Move focus from the edit area to the first toolbar button
17. Shift + TAB - Move focus from the edit area to the last toolbar button
About You
About You
Experience/ Skills/ Qualifications
18. 5 Years’ experience in the security industry (Desirable).
19. Full UK driving license
20. SIA license – Security Guard/ DS
21. SIA license – CCTV (Depending on site)
22. IT Systems (User Level)
23. L3 in First Aid (Desirable)
Key Behaviors
24. Emotional maturity
25. Self-Confidence and ability to respond in dynamic and unpredictable situations
26. Excellent Communication in all directions (verbal and written)
27. Punctual, reliable and well presented.
28. Work collaboratively with colleagues and customers
29. Role model security professionalism, ethics and personal integrity
30. Demonstrate the TCFM values at all times (Respect, Care, Initiative and Expertise)
Keyboard Shortcuts
31. F9 - Move focus from the edit area to the Footer Toolbar
32. F10 - Move focus from the edit area to the first toolbar button
33. Shift + TAB - Move focus from the edit area to the last toolbar button
About Us
What do you get from us?
34. Assistance Programme through Health Assured – Physical, mental, and financial health support for all our colleagues through our ehub and phone.
35. Grocery Aid – Emotional, practical and financial support, through counselling, advice, and grants.
36. Wagestream – Track and access your money as you earn it. Save as you earn and learn better spending habits
37. Perkbox – Saving on your weekly shop, days out, eating out, and utility bills. Plus, recipes and well-being tips.
38. Free uniform
39. All the training and tools you need to do your job
A little about us:
40. A privately owned, professionally run business. Operating for over 60 years.
41. Employing over 2,400 colleagues across over 1800 sites nationwide
42. Currently sit within the top 2% of all cleaning and security providers - 76+ Million Turnover
43. Our services include Cleaning, Security, Specialist, and FM services
44. Passionate about delivering a personable and reliable service
45. We work within multiple industries and they will probably be brands you know and love. If you’d be interested in coming on board then we look forward to hearing from you!
Keyboard Shortcuts
46. F9 - Move focus from the edit area to the Footer Toolbar
47. F10 - Move focus from the edit area to the first toolbar button
48. Shift + TAB - Move focus from the edit area to the last toolbar button