Join Bio-Rad as a Field Application Specialist for the Food Science Team
You'll collaborate with a resilient sales team to achieve ambitious sales targets. The Field Application Specialist will provide application support related to Food Science products, ensuring customers receive the best support for their needs. Responsibilities include training, service, and application repair at customer premises, as well as delivering presentations during seminars and congresses when required. The role involves acquiring information on competitors, market trends, and customers. The primary geographical scope includes the UK and the Nordic countries (Denmark, Sweden, Finland, northern Netherlands, and Germany).
Please note that this position requires traveling up to 50-70%, mainly in the UK & Nordic countries.
How You’ll Make an Impact
* Provide application support for our Food Science portfolio products.
* Support sales through pre-sales and post-sales technical activities to meet revenue targets.
* Assist with bids, customer presentations, and meetings.
* Train and educate Customers and Channel Partners.
* Help resolve customer complaints remotely or on-site with the Technical Support Department.
* Collaborate closely with Sales Teams, represent the company at exhibitions and conferences, and gather market intelligence.
* Travel up to 50-70% within EMEA as required.
* Serve as application specialist for the IQ-Check Prep automation system within EMEA.
What You’ll Bring
* Bachelor’s or Master’s degree in Biological Science, Microbiology, Food Science, or a related field.
* 5-10 years of experience in a Field Application or Product Support role, preferably in Food Science or a similar field, or an equivalent combination of education and experience. Ability to work independently and in teams.
* Strong technical skills with a passion or ability to learn software, mechanical, or product handling issues.
* Knowledge of molecular laboratory techniques, including real-time PCR.
* A passion for working directly with customers in the field.
* Excellent communication, presentation, and negotiation skills.
* Good IT skills.
* Proficiency in professional English (reading, writing, speaking) for meetings, reports, and technical documents.
Who We Are
For 70 years, Bio-Rad has advanced discovery and transformed science and healthcare. As a top five life science company, we develop, manufacture, and market high-quality research and clinical diagnostic products. We are committed to helping people live longer, healthier lives. Recognized as a Best Place to Work, we offer a collaborative, global employee experience, leadership support for career development, and opportunities to drive impactful change.
Benefits
We offer a variety of options, including pension matching up to 8%, private health and optional dental insurance with Bupa, life insurance and income protection, 25 days holiday plus an extra day off on your birthday, cycle-to-work scheme, free on-site parking, employee discounts, referral schemes, and access to Help@hand (24/7 online GP, mental health support, and virtual wellbeing programs).
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