The Vacancy
Facilities Manager – Kingston upon Thames ¦ WPS
Wates Property Services is seeking a proactive and experienced Facilities Manager to lead operations across the prestigious JLL account in Kingston upon Thames. This is a fantastic opportunity to join a forward-thinking team committed to delivering high-quality hard FM services, driving innovation, and making a real difference in the built environment.
As Facilities Manager, you’ll be at the heart of our service delivery—leading a regional team, managing compliance, and ensuring exceptional standards across M&E maintenance, projects, and sustainability initiatives. You’ll be a visible and trusted client partner, fostering strong relationships and championing continuous improvement.
What You’ll Be Doing:
1. Leading and developing a team of supervisors and engineers to deliver hard services and compliance.
2. Driving operational excellence through inspections, audits, and performance reviews.
3. Managing stakeholder relationships and presenting MI reports at KPI meetings.
4. Supporting sustainability goals and contributing to Wates’ Net Zero journey.
5. Ensuring full compliance with health & safety, statutory regulations, and company policies.
6. Identifying and implementing value-add initiatives and energy-saving solutions.
What We’re Looking For:
7. Proven experience in facilities management, ideally across multi-site portfolios.
8. Strong technical background in Electrical, Mechanical, Gas or F-Gas disciplines.
9. Excellent leadership, communication, and stakeholder management skills.
10. IOSH or NEBOSH certification and BIFM qualification (or equivalent) desirable.
11. Hands-on approach with a passion for service excellence and team development.
Why Join Wates?
At Wates, we’re building a better tomorrow—through sustainable practices, community engagement, and a culture of inclusion and innovation. You’ll be part of a team that values your expertise, supports your growth, and empowers you to make a lasting impact.
📍 Location: Kingston upon Thames
🕒 Contract Type: Full-time
💼 Sector: Facilities Management
🌱 Focus: Sustainability, Compliance, Leadership
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
Work for Wates
Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Awards
BEST PROJECT
Inside Housing Development Awards
WINNER
2022 Construction News Awards Winner
GOLD AWARD
Investors in People 2022
GOLD AWARD
Considerate Constructors Schemes (CCS) National Site Awards
TOP 50 EMPLOYERS
2022 Top 50 Employers for Women
WINNER
2022 Working Families Best Practice Awards