The Assistant Park Manager, you will work closely with the Deputy and Park Manager to develop, lead and empower your highly motivated and talented team, to deliver our four values; pride, passion, playing together and moments of WOW-ness.
You will deliver the day to day running of the park spanning the entire customer journey, leading by example to deliver exceptional and engaging customer service. You will inspire and coach your team to do the same. You will ensure compliance with brand standards and SOP’s and challenge performance when needed.
You will be an inclusive leader who demonstrates respect, collaboration and takes collective responsibility in all you do.
You will be an authentic brand ambassador who is commercial, creative, brave and curious, creating a culture to reflect these behaviours and attributes.
We are looking for an experienced Assistant Manager who has F&B and hospitality experience for this role, as you will have responsibility for the café department within the park.
Skills and experience:
* Minimum 3 years' experience in a leadership role
* Experience with financial data and KPI management
* Experience of managing and leading a large team
* Experience with planning and running events
* Working knowledge of welfare and EDI in the workplace
* Excellent customer service and engagement skills
* Experience working with SEN children and customers
* Knowledge of industry H&S standards and compliance
* Tech savvy
* Working knowledge of the core Microsoft applications
* A background in a service-led industry is desirable, such as hospitality, adventure parks, family leisure entertainment parks etc.
* IOSH qualification desirable
* First aid qualification desirable
Benefits:
* Industry-leading pay
* 50% off food and drinks while on shift
* 50p hot drinks on shift
* Free entry for you + 4 on weekdays
* 50% off entry for you + 4 on weekends and during school holidays
* 20% off up to 4 parties a year for your family & friends
* 25% off food and drink when not on shift
* 20 days holiday + bank holidays
* Increased holiday leave with service
* Birthday is a paid day off for everyone
* Pension Scheme
* Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores