Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.
Metro is seeking a Pricing Specialist - Air to support our Airfreight team. If you have a commercial mindset and thrive in a fast-paced, dynamic environment then we want to hear from you.
Key Responsibilities:
Receive customer quotations via varying methods – email / online portal etc
Support the Air Freight team – Imports / Exports / Cross Trade
Negotiate rates with carriers / hauliers / suppliers and confirm availability of equipment and agree prices where no tariff exists, to maximise cost-effectiveness.
Prepare and submit customer quotations and proposals within agreed timeframe
Work within our in-house system to create and issue quotations
Communicate with customers to manage and follow up all quotes to obtain feedback to measure, analyse and circulate to the relevant teams, adjusting pricing where possible to ensure we secure opportunities.
Track success/failure rate of quotes, reporting back to management
Develop and build relationships and provide the highest level of customer service to all customers
Produce strategic tariffs when required to ensure effective workload and to ensure these tariffs are kept up to date and relevant
Monitor carrier websites and notifications
Promote continuous improvement
Engage with airfreight operational teams to ensure smooth handover of secured shipments
Any other delegated tasks deemed reasonable as assigned by the reporting manager in line with department growth.
General Skills
Industry and operational knowledge of Airfreight - inbound, outbound, and cross trade
An understanding of how to influence the profitability through effective pricing
Able to cope and accustomed to working under pressure to meet fixed deadlines
Dangerous Goods knowledge is preferable
Strong numerical and commercial skills
Excellent written and verbal communication skills
Excellent attention to detail
Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise – preferable)
Proactive, team worker with excellent time management and organisation skills
Enthusiastic, flexible, and self-motivated
May be required to work some overtime and/or be flexible in start/finish times (during busier times!)