A leading housing provider in Manchester is seeking an Early Intervention Officer to manage debt accounts and enhance customer service. The role involves handling arrears cases, providing welfare benefit guidance, and ensuring timely customer interactions across multiple channels. Candidates should have experience in housing, strong negotiation skills, and a solid understanding of welfare benefits. The position offers flexibility in work hours and is largely home-based with minimum office attendance. The ideal candidate will contribute to team KPIs, ensuring operational efficiency and sustainability. #J-18808-Ljbffr