A leading energy services provider is searching for a Service Delivery Manager to ensure excellent customer experiences through effective resolution of escalated issues. This role involves managing complex bookings and maintaining high service standards within a busy operations team. The ideal candidate must have experience in customer escalations, decision-making under pressure, and be highly organized. Offering a salary range of £28,000-£33,000 annually, with additional benefits including bonuses, holidays, and pension plans.
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