About us:
Harvey Jones have hand built more than 15,000 premium kitchens and know exactly what it takes to delight and excite our clients with kitchens they are proud to display and use in their homes. We beautifully craft and design bespoke kitchens. They are high quality using traditional construction techniques, and each design is bespoke to our clients' exact needs and tastes. We started in 1977 and we are a growing company with showrooms positioned nationally across the UK. Our award-winning ranges and client projects are regularly featured across magazines, newspapers, and design websites.
Role Overview:
We have exciting opportunities for enthusiastic salespeople to join our beautiful, award-winning showrooms. We have nationwide opportunities available. This is a targeted sales role where you will manage the design process from qualifying sales leads, through to the kitchen design and handover to the installation team, also taking ownership of any design related queries during the installation, all while consulting with, and advising, our clients towards the best possible solution to fit their needs throughout the whole process.
Key Responsibilities:
Responding and managing new and existing leads to ascertain potential interest and nurture clients buying interest, converting potential clients into an appointment, or "discovery session".
Welcoming potential clients into the showroom (or meeting the client at their own home if they prefer) and taking them through our range of beautiful products on offer, converting their interest to a design appointment.
Designing kitchens using ArtiCAD (full training will be given) to meet the clients' needs.
To oversee your clients project through to handover to the installation team, offering on-going support and advice whilst managing expectations.
Meeting KPI's and revenue targets.
Converting clients' interest into a sale using influencing and negotiating skills.
Roles may very slightly between showrooms
Requirements
We're looking for unique individuals at Harvey Jones, ideally with previous sales experience; not necessarily in kitchen design. Design experience, working in the premium or luxury sector advantageous. You'll need to be able to follow our sales process and build the confidence of your clients, making decisions with them and guiding them through their choices. You'll also need excellent organisational skills with the ability to plan ahead and constantly be one step ahead of the game. On top of this, you'll be managing other projects at different stages of the process so being able to juggle could be an advantage
You should be:
Well presented, articulate and confident in conversing with high spending customers and have excellent written and verbal communication skills;
Able to build rapport, listen to customers' needs and identify selling opportunities whilst inspiring confidence and influence into a decision;
Able to work towards and achieve targets and KPI's
Ambitious and self motivated, a real go getter
Willing to adhere to and follow company's processes
A highly organised individual who is able to manage multiple projects
A strong problem solver who can think outside the box to create solutions
Drivers license and own vehicle (depending on showroom).
Availability to work Saturdays