About LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centres and theatres.
Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
About the Role
To provide 2nd line support to the end users across the ASM and CGC estates in the UK. Work with the rest IT team to support and maintain the network infrastructure. Travel to the other venues when necessary for whatever support they need. Work with the venue technical team to provide support for the events in the venues.
Key Responsibilities:
* Ensure that the IT requirements of the events in the venue are met by providing 2nd Line support
* Assist with the development and implementation of IT policies and procedures.
* Day-to-day administration of the network's hardware, software, infrastructure, and end-users.
* Diagnosing IT Network and Systems issues both on-site and remotely.
* Support the EPOS, ticketing and telephone system applications across the estate.
* Monitor IT security and support the administration functions.
* Own and deliver a number of IT projects, upgrade and change programmes.
* Management of Spam/Anti-virus systems
We are looking for someone with:
* Analytical and organisational skills
* At least 3 years IT experience, preferably within a commercial environment.
* Good working knowledge of Microsoft Desktop OS.
* Good working knowledge of Microsoft 365 applications.
* Good working knowledge MS Teams and SharePoint.
* Working knowledge of Wi-Fi in a commercial environment
* Experience of network configuration, VLans etc.
* Experience of network security.
* Advanced computer literacy.
* Excellent communication and interpersonal skills
Inclusive Workplace:
At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs.
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