Job Title: Team manager - Ramsgate Hours of work: 37.5 hours per week Salary: £30,826-£34,070 Location: 42 High Street, Ramsgate, CT11 9AG Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! About the role We have an amazing opportunity for a Team Manager to join our established Ramsgate Safe Haven Team. You will be working alongside and line managing Crisis Recovery workers and Peer Support Workers to provide crisis support to individuals attending the Safe Haven. Ramsgate Safe Haven is an out of hours mental health support service, running open access to any individuals in Ramsgate and the surrounding areas. We work with anyone experiencing a mental health crisis or heading towards a crisis. By providing emotional listening support, developing safety plans and liaising with other professionals, you can help make a difference to someone’s life today! We are looking for an experienced, compassionate, well organised and qualified person to Manage a team and deliver high quality non clinical support to individuals in times of crisis. We deliver high quality, recovery focused support to individuals who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. About you To be successful in this role, you will need to offer leadership experience, have good knowledge of mental health and the impact this has on people who access the service. You should be accountable, compassionate and proud in what you do working for mental health matters. Have experience of providing support to those in need and be able to think on your feet. Be qualified, organised and have exceptional communication skills. Advanced understanding of complex mental health needs and the ability to engage and network with other professionals is key. There also needs to be experience of leading and supervising a team and knowledge around delivering a safe and high quality service to those in need in an unpredictable environment. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you Competitive salaries, with an annual pay review process 25 days Annual leave, increasing with length of service, plus bank holidays Enhanced Occupational Sick pay Access to our workplace pension scheme Family friendly and flexible working arrangements to support a good work life balance Access to our Wellbeing Offer – including EAP, Virtual GP service and wellbeing resources Life Assurance and Free Will writing service Blue Light Card and Charity Workers discounts Access to Tickets for Good Employee recognition and celebration schemes A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Natalie Jewell: njewell@mhm.org.uk