2 weeks ago Be among the first 25 applicants
Dental Receptionist - Woking The Retreat
Working Hours:
Mon - 7.45-16.00
Tues - 7.45-16.00
Fri - 7.45-18.00
Sat - 8.15-12.45 (2 times a month)
At Bupa Dental Care, our people are at the heart of everything we do because we care. We create environments where people look forward to coming to work, feel empowered, and collaborate with talented experts.
Receptionist Role and Responsibilities
* Meeting and greeting patients, providing a positive first impression and ensuring a smooth patient journey
* Booking and modifying appointments, answering calls, and updating patient records
* Coordinating care packages provided by clinicians
* Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
* Providing excellent customer service face-to-face, over the phone, and via email
* Supporting the Practice Manager and clinical team in daily operations
* Handling payments securely
* Maintaining patient confidentiality while accessing sensitive information
Your Skills and Experience
* A positive and professional attitude in a fast-paced environment
* Previous experience in administration or reception, preferably in healthcare
* Strong communication skills across multiple channels
* Proficiency with Microsoft Word and Outlook, and strong organizational skills
* Experience in promoting products and services
* Experience with Dentally software is preferred
Salary and Benefits
We offer competitive pay and opportunities for growth. Benefits include:
* Access to MyHealthcare for support and advice, with an annual £350 allowance
* Discounts through My Bupa Extras and other retail partners
* Discounts at gyms and fitness facilities across the UK
* Comprehensive mental health support programs
* Discounted dental insurance for family members
* Additional benefits like Cycle to Work, free Flu vaccines, discounted eye tests, and Menopause support
* Wagestream for early access to income
* Career development opportunities
Why wait? Apply now and join a brilliant team. Connect with us on LinkedIn, Facebook, and Instagram.
We champion diversity and inclusivity, aiming to reflect the communities we serve. Join us in helping people live longer, healthier, happier lives.
Bupa Dental Care is an equal opportunities employer.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Hospitals and Health Care
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