Job Summary
Cliveden's team are close-knit with a wonderful sense of community. You'll be reporting to the Senior Visitor Experience Officer and will work closely with colleagues in the Visitor Experience Team and across the wider property to ensure the delivery of programming and events is smooth and operationally efficient, departments feel involved, and objectives are met. The role will help drive the delivery of our seasonal family trails, Christmas offer, new interpretation around the gardens, and play a key role in creating our future programming plans. You will supervise and support volunteers, organise rotas, and support the Duty Manager with the day‑to‑day operational demands of the site. Training will be provided and occasional Duty Manager shifts will be required.
Qualifications
* Used to multiple deadlines and managing your own workload
* Skilled in organisation and planning, with a good eye for detail
* Good at talking to, and getting on with, all kinds of people
* A hard‑working and committed team player
* Comfortable with IT: Microsoft Office, as well as web and social media
* Experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials
* Familiar with health and safety procedures
What We’re Looking For
This is a unique opportunity for a proactive and creative person who can assist with driving visitor numbers and diversifying our audiences through programming and events. You'll be based at the Cliveden Estate but will support programming and partnerships development across the wider Cliveden property group (Maidenhead and Cookham Commons, Dorneywood Garden, and Gray's Monument).
Compensation
Salary: £27,612 per annum
Contract Duration: Permanent
Working Hours: 37.5 hrs/week
Working Pattern: You will be required to work some evenings and weekends throughout the year (including Bank holidays) depending on the operational demands of the site.
Benefits
* Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest, and your children (under 18)
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme (for roles that meet the salary criteria)
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
* Flexible working whenever possible
* Employee assistance programme
* Free parking at most Trust places
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