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Senior Applications Analyst - Loughborough (Hybrid)
£40,000 - £50,000
Role
We're seeking a Senior Applications Analyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the systems remain resilient, secure, and future-ready. You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders.
Key Responsibilities
* Act as SME for application services, delivering advanced 2nd/3rd line support across
* Windows Server, business systems, and cloud platforms (Azure/365).
* Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders.
* Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies.
* Conduct root cause analysis for critical incidents and coordinate long-term resolutions.
* Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records.
* Build strong relationships with senior users, suppliers, and third parties to resolve incidents and deliver service improvements.
* Mentor and support junior analysts, sharing knowledge and best practice.
* Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity.
Ideal Candidate
* Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment.
* Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure.
* Track record delivering major upgrades, migrations, or automation initiatives (SCCM, Intune, PDQ, or similar).
* Strong documentation, incident management, and stakeholder engagement skills.
* Experience advising on IT strategy, risk, or compliance is highly desirable.
* Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage.
Benefits
25 Days Holiday + Bank Holidays
Hybrid working (initially onsite, then up to 2 days WFH)
Health & Wellbeing Support
Ongoing professional training, certifications, and career progression
Apply Now!
If you're a senior applications or infrastructure specialist seeking a challenging, strategic role with real impact, we want to hear from you!
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Media
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