Non-Pharmacist Branch Manager – Stourport-on-Severn,
Location:
Stourport-on-Severn, Worcestershire
Contract:
Full-time, 42.5 hours (Monday–Saturday)
Salary:
Competitive salary
depending on experience and qualifications
Matrix Pharmacy Group is seeking an ambitious, service-driven Branch Manager to run our busy community pharmacy in Stourport-on-Severn currently doing over 10k NHS items per month. Reporting to Head Office, you will take full responsibility for day-to-day operations, staff leadership and the growth of our NHS and private clinical services.
Key duties
* Team leadership
– recruit, train, rota and motivate a multidisciplinary team of 10 (dispensary, counter and delivery staff); conduct performance reviews and ensure a positive, patient-centred culture.
* Service expansion
– work with the pharmacist to promote and hit targets for Pharmacy First, NMS, flu & COVID vaccinations, hypertension checks and private services such as travel health and weight-management.
* Operational control
– manage workflow, stock, cash, CD records and SOP compliance; maintain excellent audit, H&S and GPhC standards.
* Customer engagement
– deliver first-class face-to-face service; build links with local GP surgeries and community groups to drive footfall and service uptake.
* Commercial performance
– monitor sales and margin, implement local marketing initiatives and report KPIs to head office.
About you
* Supervisory or management experience in community pharmacy, healthcare retail or a similar customer-facing environment.
* Strong leadership, organisational and communication skills.
* Proven ability to hit targets and grow services.
* Confident with basic finance, rota planning and IT/PMR systems (training provided where necessary).
* A genuine passion for community healthcare and patient care.
What we offer
* Competitive salary depending on experience and qualifications.
* 28 days' holiday (including Bank Holidays).
* Ongoing training and a clear pathway to further responsibility within the Group.
* Supportive senior team and a well-established local customer base.