Job Summary
Wine Retail, Deli & Restaurant Supervisor (Hybrid Role)
Full-time / Part-time
Define has become a destination for lovers of fine food and wine in the North West. An award winning wine merchant alongside a deli and restaurant, one of only 8 to be listed in the prestigious Good Food Guide in Cheshire. The business is built on the foundations of passion, quality, expertise and community. We're looking for someone special to join our enigmatic team of professionals.
This is a hybrid role which can be tailored to the skills and experience of the right person. Whether your strengths shine in retail or hospitality, we'll shape the role so you can thrive.
What the role could involve
* Wine Retail – Helping customers discover artisan wines, merchandising stock, stock management. Supporting the staffing of our pop-up days at our wine warehouse in Winnington.
* Deli Counter Assistant- promoting, cutting and wrapping artisan cheese, deli goods, preparing and serving charcuterie, keeping displays fresh and inviting, and assisting with tastings.
* Restaurant Supervision – Supporting the front-of-house team, leading shifts, ensuring service runs smoothly, and maintaining our high standards of hospitality.
* Team Spirit – Pitching in wherever needed – from stocking shelves to hosting events – as part of our small, supportive team.
About you
* You love food, wine, and creating memorable experiences for guests.
* You're warm, approachable, engaging and a natural communicator.
* You're organised, reliable, and comfortable taking responsibility when needed.
* Experience in hospitality, retail, or team supervision is an advantage, but not essential – enthusiasm, flexibility, and a willingness to learn are what matter most.
What we offer
* A welcoming, supportive team environment.
* Staff discounts on our wines, cheeses, and deli products.
* Ongoing training to build your wine and food knowledge (including WSET support if interested).
* Opportunities to grow into more responsibility, whether in retail, deli, or restaurant supervision.
* The chance to be part of tastings, events, and food & wine pairings.
Worth noting, in addition to the basic salary, you can expect to receive an average of £3.50/hour from a share of gratuities.
If this sounds like your kind of role, we'd love to meet you. Please send your CV and a short note about yourself to, or pop into the shop for a chat.
Job Type: Full-time
Pay: £26,500.00-£30,000.00 per year
Application question(s):
* Why would you like to work at Define?
Experience:
* Retail or hospitality: 2 years (required)
Work Location: In person