We’re on the hunt for a bilingual (English & German) Social & Community Manager (6 month FTC) to help our client (Grow/ Build/ Nurture). You’ll play a vital role in localising community support for our German market — ensuring every interaction feels meaningful, on-brand and culturally relevant. From daily engagement to shaping strategy, you’ll help us deliver joyful, trusted, and values-led experiences across our platforms.
1. Creating community support for the business, ensuring tone, messaging, and responses resonate authentically.
2. Being the voice of the business on all social & community platforms (primarily Instagram, Facebook, and TikTok), engaging with both English & German-speaking audiences.
3. Responding to all comments, DMs & virtual queries with empathy, speed, and good humor.
4. Monitoring sentiment, insights & flagging trending topics/ potential risks.
5. Tracking & sharing all community feedback inline with business performance metrics.
6. Reviewing & translating content, ensuring tone & cultural references are correct & engaging.
7. Collaborating with wider teams (Marketing and Creative teams) to engage within the community.
Required:
* Fluent German & English.
* Experience creating, supporting & growing authentic online communities.
* Culturally aware with the ability to build trust and engagement with an audience.
* Ability to create warm & engaging communication.
* Thrives in a fast-moving, collaborative environment & loves trying new things digitally.
* Experience in creating exciting brand experiences.
Thank you, please share your CV - matt@cactussearch.co.uk
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