The Cleaning Operative Supervisor supports the Facilities Manager by leading cleaning operations, maintaining high workplace standards, and coordinating team performance. The role ensures compliance, effective communication, and smooth daily service delivery while managing resources, prioritising workload, and fostering a safe, well‑organised environment for colleagues and visitors. • Supervise the team of cleaning operatives to ensure they are working safely and in line with Standard Operating Procedures and policies • Ensure the team have the correct training, complete reviews and return to work interviews • Attend meetings with line manager to ensure I am updated on the business needs. • Attend business and team updates/meeting as required and cascade messages to the cleaning team • Risk Assessments and Cleaning Task Plans. • Ensure that provided PPE is worn • To complete the daily / weekly tasks and duties in line with Store Support Centre Cleaning Team Task Plans • Be able to manage your own workload, prioritise, and take ownership of tasks and support your cleaning team colleague's workload when necessary • Ensure cleaning tasks are being completed to pre-determined specifications and standards throughout • Be polite and have good communication with colleagues, and visitors • To manage and control all consumable ordering of stock and communicate requests via ordering process • Ensure cleaning materials are safely stored and secured • The vacuuming and mopping down of all areas • Wash or wipe where necessary all furniture, fixtures, and fittings • The cleaning of kitchen surfaces and fridges • Wipe down glass doors, door handles, panels and inside of windows, frames and sills • Clean, mop and disinfect toilet areas, panels and tiles • Empty and wipe down waste / recycling bins. • Transfer general waste, cardboard, plastics, recyclable items to segregated external bins • Experience in COSHH desired • Manual Handling skills preferable • Experience with Microsoft Office / Outlook applications preferable • Good understanding of health and safety • Provide outstanding customer service • Experience of balancing priorities in a fast-paced environment • Ability to be flexible to provide cover for sickness / holiday