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Benugo is seeking an enthusiastic and customer-focused Team Member to join our vibrant team in Manchester, United Kingdom. As a Benugo Team Member, you'll play a crucial role in delivering exceptional dining experiences to our valued customers from Cafe to Conference & Events.
This is a 7-day-operation and shifts may vary from 7am up to 2am on Event evenings.
* Take customer orders accurately and efficiently
* Prepare and serve a variety of food and beverages
* Maintain a clean and organized dining area by clearing tables and restocking supplies
* Ensure the highest standards of customer service at all times
* Adhere to food safety and hygiene regulations
* Operate point-of-sale systems and handle cash and card transactions
* Collaborate with team members to create a positive and welcoming atmosphere
* Assist in inventory management and stock rotation
* Participate in regular team meetings and training sessions
* Adapt to changing customer needs and peak service times with flexibility
Job Description
Benugo is seeking an enthusiastic and customer-focused Team Member to join our vibrant team in Manchester, United Kingdom. As a Benugo Team Member, you'll play a crucial role in delivering exceptional dining experiences to our valued customers from Cafe to Conference & Events.
This is a 7-day-operation and shifts may vary from 7am up to 2am on Event evenings.
* Take customer orders accurately and efficiently
* Prepare and serve a variety of food and beverages
* Maintain a clean and organized dining area by clearing tables and restocking supplies
* Ensure the highest standards of customer service at all times
* Adhere to food safety and hygiene regulations
* Operate point-of-sale systems and handle cash and card transactions
* Collaborate with team members to create a positive and welcoming atmosphere
* Assist in inventory management and stock rotation
* Participate in regular team meetings and training sessions
* Adapt to changing customer needs and peak service times with flexibility
Qualifications
* Passion for delivering exceptional customer service
* Strong interpersonal and communication skills
* Ability to work effectively in a fast-paced, team-oriented environment
* Basic math skills for handling transactions and managing orders
* Physical stamina to stand and move for extended periods
* Flexibility to work various shifts, including weekends and holidays
* Attention to detail and commitment to maintaining cleanliness standards
* Positive attitude and enthusiasm for creating memorable dining experiences
* Ability to multitask and prioritize responsibilities efficiently
* Willingness to learn and adapt to new procedures and menu items
* Previous experience in food service is a plus, but not required (full training will be provided)
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
* Free lunch on shift
* Endless tea and coffee on shift
* 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
* Competitive rate
* Life Assurance
* Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
* Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
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