Team – Member Active Engagement
Working Pattern - Hybrid – 2 days per week in any of our Vitality Offices; Bournemouth, London or Stockport. Full time hours.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
1. Ability to collaborate across disciplines to co-create solutions
2. Proven track record for creating innovative products and delivering to market
3. Experience in driving adoption, engagement and sentiment outcomes through brilliant product experiences
What this role is all about:
Join our Global Enterprise division, where we design and deliver innovative products and exceptional experiences for members and advisers. As Head of Product, you'll lead product strategy and execution across customer journeys, ensuring seamless, customer-centric experiences aligned with our future operating model.
Key Actions
4. Product Strategy & Roadmap: Translate journey strategies into actionable roadmaps across Advisers, Employers, Members, and more
5. Team Leadership: Build and conduct a high-performing product team across value streams
6. Performance & Delivery: Define and report on product KPIs, manage backlogs, and ensure alignment with strategic goals
7. Innovation & Agile Delivery: Drive ideation, support scaled agile rollout, and stay ahead of tech trends
8. Coaching & Development: Mentor your team and foster continuous growth
Regulatory Responsibilities
You are required to understand and comply with all relevant rules, regulation and legislation applicable to your role. This means:
9. Acting with integrity and due skill, care and diligence at all times
10. ensuring that customers are treated fairly at all times
11. ensuring that communications via any medium meet the principle of 'clear, fair and not misleading'
12. undertaking relevant internally arranged training on systems, processes and regulatory requirements relevant to your role
13. identifying and escalating (through your line manager) risks that impact the business, customers or other third parties
14. reporting (through your line manager) any issues and/or system/process failures that may impact on service to customers
What do you need to thrive?
15. Proven experience in product leadership and building consumer-grade products
16. Strong collaboration skills across engineering, design, and business teams
17. Outcome-focused mindset with a passion for customer experience
18. Analytical thinker with commercial acumen and agile delivery expertise
19. A proactive learner and innovation advocate
So, what’s in it for you?
20. Bonus Schemes – A bonus that regularly rewards you for your performance
21. A pension of up to 12%– We will match your contributions up to 6% of your salary
22. Our award-winning Vitality health insurance – With its own set of rewards and benefits
23. Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
24. Help you to be the healthiest you’ve ever been.
25. Create an environment that embraces you as you are and enables you to be your best self.
26. Give you flexibility on how, where and when you work.
27. Help you advance your career by playing you to your strengths.
28. Give you a voice to help our business grow and make Vitality a great place to be.
29. Give you the space to try, fail and learn.
30. Provide a healthy balance of challenge and support.
31. Recognise and reward you with a competitive salary and amazing benefits.
32. Be there for you when you need us.
33. Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.