We’re looking for a detail-driven, analytically minded Data & Planning Manager to support Whistl’s fulfilment network by owning key performance metrics, forecasting, and strategic planning across multiple operational sites. This vital role is evenly split across Northampton, Wellingborough, and Lutterworth, supporting the performance, planning, and decision-making processes at each location. You’ll be responsible for interpreting complex data sets, developing planning tools, and delivering actionable insights to key stakeholders across the business. If you're passionate about analytics, confident in stakeholder engagement, and eager to drive meaningful impact, you could be our next Data & Planning Manager. About the Role What You’ll Be Doing Analyse data to support resource planning, forecasting, and invoicing accuracy and interpret customer forecasts to align resource planning. Maintain and develop monthly MI packs for senior management. Collaborate with IT to scope and build daily operational reporting tools and distribute daily performance reports across internal and external teams. Build and maintain SLA and KPI reports for both clients and internal teams. Develop peak planning documents for multiple fulfilment sites. Interpret customer forecasts to align resource planning. Identify and recommend process and productivity improvements. Assist in developing customer-facing reporting portals. Ensure stakeholders are accountable for reporting responsibilities. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness Cover Career development opportunities. Access to a well-established Employee Assistance Programme provider. Company Car Access to our prestige benefits and rewards portal. And other excellent benefits you'd expect from a market leader. Requirements Skills & Experience Previous experience in a logistics or operational setting - experience in e-commerce or fulfilment is highly desirable Strong analytical mindset and attention to detail with a demonstrable ability to manage and interpret large data sets Ability to work under pressure and meet deadlines Confident communicator with great presentation and influencing skills Strong problem-solving and ownership mentality; comfortable challenging existing processes to drive improvement Excellent organisational skills with a proactive approachTechnical Experience Proficient in Excel and Microsoft Office Experience with SQL and/or other data tools Good understanding of IT systems and reporting platformsEducation Minimum A-Level qualification (or equivalent) Formal training in Excel and SQL preferredOther Requirements Full UK Driving Licence and willingness to travel across the UK to support fulfilment sites Flexibility to adapt working hours based on operational needStep into a strategic role that shapes operations. Join us as a Data & Planning Manager today