Job Title: Used Car Sales Manager
Location: Toyota Croydon
Salary: £35,000 basic + OTE £65,000£70,000
Hours:
* Monday to Friday: 08:30 18:00 (with one fixed weekday off)
* Saturday: 09:00 17:00
* 1 in 3 Sundays: working with a day off in lieu for Sundays worked
Job Type: Full-time, Permanent
Overview:
We are looking for a dynamic and motivated Used Car Sales Manager to lead our used car operation at Toyota Croydon. This is a high-profile role requiring strong leadership, a hands-on attitude, and a proven track record in a main dealer environment.
With a highly competitive salary package, autonomy to drive results, and the backing of one of the UKs most successful Toyota dealer groups, this is a fantastic opportunity to take ownership of a fast-paced, high-volume used car department.
Key Responsibilities:
* Lead and manage the used car sales team to consistently achieve volume and profitability targets
* Drive key performance areas including profit per unit, finance and add-on sales, and stock turn
* Monitor and optimise used vehicle stock levels, purchasing, and pricing strategies
* Set clear targets, coach performance, and inspire a team culture that delivers outstanding customer experiences
* Oversee all aspects of the used car display, merchandising, and digital forecourt
* Work closely with the Head of Business and New Car Sales Manager to align department strategy and support overall site performance
* Conduct regular performance reviews and support the development of underperforming team members
* Maintain high standards of compliance, customer handling, and vehicle presentation
What Were Looking For:
* Previous experience as a Used Car Sales Manager or Sales Manager in a main dealership environment
* A charismatic leader who can motivate others, lead by example, and uphold high standards
* Hands-on, self-sufficient, and able to work collaboratively across departments
* Experience with high-volume used car operations and performance management
* Strong understanding of sales KPIs, gross profit control, and F&I product penetration
* Commercially minded with excellent people skills and a focus on customer satisfaction
* A full UK driving licence is required
Why Join Us?
We offer a high-performance culture with full backing from manufacturer partners and group leadership. As part of Jemca Car Group, youll benefit from a stable working environment, excellent earning potential, and a broad range of staff benefits:
Compensation & Development:
* £35,000 basic salary
* OTE £65,000£70,000
* Company car included if needed.
* Bonus structure aligned with performance on profitability, F&I, and stock management
* Ongoing training through the Toyota Academy and Jemca Leadership Programme
* Clear career progression pathway
Car & Lifestyle Perks:
* Staff Car Scheme Drive a new Toyota or Lexus every 69 months with no deposit and low monthly payments
* Vehicle Purchase & Servicing Discounts for you and immediate family
* Perkbox Membership Retail discounts, free perks, and wellness tools
Health & Wellbeing:
* Virtual GP Access 24/7 consultations for you and your family, including mental health support
* Permanent Health Insurance Income protection for long-term incapacity
* Life Assurance Providing financial security for your family
* Free Eye Test Vouchers Valid at Specsavers
Work-Life Balance & Recognition:
* 6 Weeks Annual Leave, with service-based increases and a one-week carry-over option
* Long Service Awards Bonuses up to £1,500 and extra holiday
* Celebration Gifts For birthdays, weddings, and new baby arrivals
Financial & Future Planning:
* Aviva Pension Scheme With employer contributions and access to Aviva discounts
* Retirement Planning Portal Manage your future with online tools
* Employee Assistance Programme (EAP) 24/7 support for personal, health, legal, and financial matters
About Us:
Toyota Croydon is part of Jemca Car Group, one of the UKs leading Toyota and Lexus retail partners. We pride ourselves on delivering outstanding customer service and operating high-performing dealerships with a focus on quality, training, and staff development.
How to Apply:
If youre a commercially driven and motivational sales leader ready to make an impact, we want to hear from you. Apply today to lead our used car operation at Toyota Croydon.
Reference: INDJEM
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