Learning & Operations Specialist (Projects) Location: UK - Flexible (Remote) Salary: £27,000 per annum Hours: 35 per week Contract: Fixed term contract (12 months) Are you passionate about providing learning experiences that empower people and improve organisational performance? Do you thrive in a role where you can blend operational excellence with innovative learning processes? As a Learning & Operations Specialist (Projects), you’ll play a key role in shaping how our teams learn, grow, and deliver impact. You’ll spearhead projects to improve the learner experience, manage operational processes, and ensure compliance with organisational standards. Working closely with colleagues across the charity, you’ll support continuous improvement and help embed best practice in everything we do. This role calls for someone who is forward thinking, technically minded and has a keen eye for detail. You will ensure learning initiatives are inclusive, accessible, and aligned with our mission. You’ll be central to making sure our people have the tools and knowledge they need to succeed. What will a day in the life of a Learning & Operations Specialist (Projects) involve? Manage projects to improve the learner experience and meet our learners diverse needs. Assisting colleagues with tools and resources to enhance their skills. Managing operational processes to keep everything running smoothly. Monitoring compliance and ensuring policies are followed across teams. Collaborating with stakeholders to improve systems and workflows. Using feedback and data to refine learning and operational practices. To be a successful Learning & Operations Specialist (Projects), what will you need? Experience in designing and delivering learning initiatives. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Ability to analyse data and use insights to improve processes. Knowledge of compliance and operational best practice. Strong understanding of L&D systems and processes. A commitment to inclusion and accessibility in all learning activities. Interested? The closing date for applications is 23.59 on Friday 23rd January 2026. Interviews commencing Monday 9th February 2026. In return for your commitment and expertise, you’ll get: Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays: 36 days annual leave (including bank holidays) option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Learning & Development: A range of career & learning opportunities. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work: Lease a bicycle through the scheme. We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network. Together, we are the world's emergency responders About The Candidate About The Company