Job overview
The DIALOG+ Implementation Clinical Lead role will work collaboratively with department managers and other members of the leadership team to champion and embed a culture of best practice in the use of DIALOG+ to support care planning in the Trust.
The post holder will act as a subject lead, supporting implementation of DIALOG+ across the Trust community services and in-patient wards – one role will support community and one role will support the wards to ensure a consistent and effective use of DIALOG+ is in place.
The post-holder will work collaboratively with the borough department leads, Head of Quality
and Service Managers to provide clinical oversight, leadership and support to support the
implementation of DIALOG+ across PCFT services. The post-holder will be expected to take a
role in delivering the implementation plans successfully. The post holder will also require an
understanding of the national move away from the Care Planning Approach framework towards
a personalised and collaborative care planning approach
Main duties of the job
To be a clinical leader and role model with active participation in the implementation of DIALOG+ in the community and inpatient areas.
To participate in audit activities that support DIALOG+ assurance and oversight.
The postholder will act as a primary contact point for all staff who are trained to deliver the DIALOG+ training, and therefore they will be expected to understand the training and specialist considerations for each service line. The postholder will be supported in this by
attending the train-the-trainer sessions, facilitated by ELFT.
The postholder may be required to lead training sessions in exceptional circumstances if a respective team trainer is unavailable.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work/life balance
* Access to Continued Professional Development
* Involvement in improvement and research activities
* Health and Wellbeing activities and access to an excellent staff wellbeing service
* Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
To support the delivery and implementation of plans and evaluation alongside operational and clinical teams.
• To collate feedback as we implement DIALOG+ - identify themes, problem-solve and share learning across the trust.
• To act as a resource to support services in ensuring cases are formulated, understood and owned by all stakeholders.
• To keep up to date with current clinical practice for own area of work.
• To communicate with and engage clinicians, managers and staff in developing a positive culture of care planning.
• To act as the single point of contact for their chosen service area(s), reporting into the wider programme team.
• Act as an available resource to all staff aligned to the chosen service area(s).
• Ensure and promote research-based practice.
The postholder will take a lead in the quality assurance audit of implementing DIALOG+.
• The postholder will take a lead in the development of a DIALOG+ quality audit tool that can
be linked into wider PCFT Quality Assurance Frameworks (for in-patient wards and
community services).
• To work collaboratively with the nursing team to develop processes that ensures patients,
their carers and families are directly involved in decisions which affect their care.
• To support the cultural shift with care planning to align to a more patient-led, recovery
focused intervention – DIALOG+
See job description attached and duties set out above in the Main Duties section and the Job Overview section. Further information is also available in the Person Specification
Person specification
Education/Qualifications
Essential criteria
* Professional nursing qualification / registration.
* Short courses and experience to Master's level
* Educated to degree level or equivalent in relevant health related area of practice •
Experience
Essential criteria
* Experience of leading clinical quality improvement and implementing change
* Proven track record of achieving targets.
* Experience of writing and presenting high quality reports to a range of stakeholders
* Experience of delivering training or workshops across staff teams and disciplines
* Promotion and development of external and internal partnerships
* Experience of co-design and patient partnership initiatives
* Demonstrable experience in implementing projects
Knowledge
Essential criteria
* Knowledge and awareness of the role of co-production in design and delivery of quality services
Skills
Essential criteria
* Ability to work collaboratively with a wide range of external and internal partners, patients and carers
* Excellent interpersonal skills both written and verbal.
* Ability to work autonomously and as part of a team.
* Demonstrable leadership
* Ability to effectively evaluate projects and use ongoing improvement methodologies to plan change
📝 Application support - We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.
🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the
📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.
✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email
🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
🚀 Once Checks Are Complete -
The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.
📣 Additional Information -
We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.
If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.
Please note:
* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.