Compliance Officer Domestic Heating & Hot Water
Full Time Salary
£42,200
Employment Type
Full time
Hours Per Week
35
Region
Lancashire
Location
1a Enterprise Way, Accrington, BB5 0FR
Contract Type
Permanent
Job Type
Property Services
Closing Date
18/02/2026
Ref No
2658
This opportunity is open exclusively to the Building Safety Department and will close on Tuesday 17th February 2026.
Purpose of role: To deliver effective management of Gas Safety and heating compliance across the Onward and CPS portfolios in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties and to provide technical support for all associated workstreams to all Onward departments
Responsibilities:
* Servicing, Testing and Inspection: Ensure that all domestic Gas and other heating servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current.
* Contract Management: Ensure effective management and administration of domestic heating contracts, set and deliver performance standards, monitor progress and resolve issues, financial control including setting and monitoring of relevant budgets.
* Data Management: Ensure up to date information relating to relevant statutory and Onward heating and hot water Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works.
* Performance Measurement: Support the development and application of associated strategy and policy and translate strategy, policy and procedures relating to Domestic Gas and other heating and hot water into objectives, KPIs, management information, and assist in production of report to Boards and Committees.
* Collaborative Working: Provide support and guidance to Onward in the development of Landlord Compliance risk reduction strategy and procurement strategy, lead on procurement and investment that mitigates risk and work closely with all departments in relation to compliance safety across relevant workstreams.
* Health and Safety: Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in relation to domestic gas and other domestic heating and hot water.
Skills, experience and knowledge required
Essential:
* Knowledge of Core Housing Systems, Business Planning and Asset Management systems.
* Track record of managing Gas or other compliance safety and maintenance programmes.
* Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance
* Excellent communication skills (written and verbal).
* Knowledge of construction procurement routes, contracts and their effective administration, commercial understanding of value for money drivers in construction.
* Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015.
* Knowledge and awareness of related housing regulations/ law.
* Experience of interpreting complex data and using it to monitor performance through regular reporting and inform decisions.
Desirable:
* IT skills – Microsoft office to Intermediate level.
* Financial monitoring and budgeting experience for a similar activity function.
Qualifications:
Essential:
Relevant qualification or working to:
* Level 4 VRQ in Gas Safety Management in Social Housing or similar