The Opportunity
Kite Packaging have an excellent opportunity for a recent Graduate to join their Account Management team in Waterlooville. Kite Packaging was founded in 2001 with a unique vision and a philosophy of employee-ownership. We were a true greenfield start up and have grown quickly to be the 2nd largest packaging distributor in the UK. In the past year Kite has been awarded 'Top 50 Fastest Growing Companies in the Midlands' and 'The Sunday Times Track 100 Fastest Profit Growth in the UK'.
Our growth has consistently been the best in our sector, and we are continually investing in our business and our greatest asset is our 'people'. Turnover in 2024 was £168m and our growth continues to accelerate.
The expectation is to provide first-class customer service to our valued clients and sales support to our sales team, all within a fast-moving B2B environment. You will be required to demonstrate exceptional organisational skill paired with highly efficient, accurate administrative and commercial ability. You will be involved in all aspects of the business cycle and offer an all-round customer focused approach.
Core Responsibilities:
* Provide a high level of customer service and communication both verbally and written.
* Build positive working relationships with both internal and external stakeholders.
* To actively upsell and provide solutions to the branch customers.
* Monitoring existing and new customer sales performance to maximise the profitability of the branch whilst remaining competitive.
* To effectively follow the operational procedures and support the growth of accounts in the branch.
* Provide Commercial support to the Commercial Manager and wider South Coast RDC operation.
Key Skills and Essential Experience:
Essential requirements for the role:
* A recent graduate with a 2:1 minimum degree.
* Competent user of Microsoft Office functions.
* Demonstrate strong mathematics and numeracy.
* Ambitious to grow and develop within the business.
* Self-motivated.
The successful candidate will also have the following key skills:
* Be outgoing, positive and have excellent communication skills, particularly on the telephone.
* Be a strong and accurate administrator.
* Be commercially minded.
* Be a flexible and supportive member of the team.
* Manage a healthy workload and maintain focus and organisation.
* Be able to understand and effectively follow company process and procedure.
* Show a desire to learn about new and existing products.
What you'll get:
* Excellent competitive salary.
* Great work – life balance. 8:00am to 5:00pm Monday to Friday.
* Holidays - 22 days (growing to 25 days with service length).
* Life insurance and pension.
* Additional optional benefits: healthcare, cycle 2 work, etc.
* The option to become a shareholder in the business after 6 months employment.
Job Types: Full-time, Graduate
Pay: £30,000.00 per year
Education:
* Bachelor's (required)
Experience:
* Customer service: 2 years (required)
* Microsoft Office: 2 years (required)
Work authorisation:
* United Kingdom (required)
Location:
* Portsmouth PO3 5RQ (preferred)
Work Location: In person