Purpose
:
The main responsibility is to work within a multi-disciplinary Wellbeing,Medical, Physical Performance team to assist in delivering support services to girls at Manchester United’s Girls Academy (U11s to U15s) to support the psychological welfare of all players.
Principal Accountabilities:
Generic
1. Ensuring everything is done safely, fairly, effectively, and efficiently.
2. Responsibility to safeguard the welfare of children and adults at risk.
Specific
3. Deliver tailored wellbeing programmes for players, staff, and stakeholders in line with club values.
4. Identify and support risk individuals, offering early intervention and referral to specialist services.
5. Ensure all wellbeing activities comply with safeguarding, GDPR, and club policies.
6. Build partnerships with internal departments and external agencies for holistic support services.
7. Monitor wellbeing outcomes using data and feedback to drive continuous improvement.
8. Support life skills, education, and post-football transition planning for current and released players.
9. Provide on-site wellbeing support during training, managing any incidents as needed.
10. Lead wellbeing awareness initiatives to promote a supportive club environment.
11. Collect all relevant data, information, and evidence of good practice to support funding conditions
12. Uphold and promote the Foundation’s Safeguarding policy and those of partners, working in conjunction with both Manchester United FC’s Safeguarding team and partner leads.
Key Contacts & Relationship
Create sustainable relationships with key people and organisations relevant to your role. These include:
External:
13. Parents and Players
14. FA
Internal:
15. Safeguarding Lead
16. Technical Director
17. Head of Girls Football Development
18. Head Coaches
Knowledge, Experience & Skills:
Generic:
19. Want to make a positive difference to young people.
20. Hard working, enthusiastic and reliable.
21. People Communication Skills (Self-assured, build rapport, empathise with others, emotionally intelligent, approachable).
Experience
22. Working and supporting young people in a wellbeing/psychological capacity
23. Working young people in a supportive position
Knowledge
24. Understanding of child development
25. Knowledge and understanding of child protection issues
26. Understanding of Safeguarding best practice and legislation.
Skills
27. Organisational and communication skills (written, verbal and listening)
28. Ability to build trusting relationships with children and parents
29. Empathy towards others.
30. Ability to enthuse and communicate with children, young people, and adults
31. Self-driven individual who brings life and energy to the team.
32. Excellent organisational skills.
Qualifications
Essential
33. Relevant qualification in psychology, counselling, mental health, social work, youth work, or a related discipline
34. Experience of working with young people and/or vulnerable adults in a wellbeing, education, care, or support setting.
35. Excellent interpersonal and communication skills, with the ability to build trusted relationships across diverse age groups and backgrounds.
36. Ability to manage confidential data, write reports, and monitor outcomes
Desirable
37. FA Learning Safeguarding Children certificate
38. Any other relevant qualification/course
39. Training in Mental Health First Aid or trauma-informed practice.
Rationale: Adds depth to reactive response skills in high-pressure or crisis moments.
40. Knowledge of elite or academy sporting environments, including the pressures of high-performance settings.
41. Experience working in multi-disciplinary teams (e.g., alongside coaches, physios, and performance staff).